Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 17, 2023

Really great and fast service

Berlettia
Sweden
24 days using the app
December 2, 2023

Great apps! Thank you

Chic Vibes Store
Morocco
2 days using the app
November 29, 2023

Franchement la meilleure application et surtout avec un service client très réactif

glowlyglow
France
26 days using the app
October 13, 2023

This is a very good app! The functionalities that it provides are well worth the cost, in my opinion. The customer service has been really good, too.

By Grace Alone Design Co.
United States
2 months using the app
February 13, 2024

sophisticated

ReZulu
United States
13 days using the app
January 7, 2024

D

Zhartruse
United States
4 months using the app
May 24, 2023

Vitals allowed us to add multiple features to our store, while paying for one subscription. Because they offer all of these tools in one app, we didn't have to worry about the malfunction that comes from installing multiple separate apps.

Their customer service is exceptional. They are quick to respond and go the extra mile to ensure that our matters are resolved. The team helped talk me through how certain features worked, provided styling and repositioning coding assistance, they even custom fixed a multilingual display issue for my store in Arabic.

To name a few of the tools that we're currently using: product reviews, recently viewed, related products, product bundles, wishlist, currency converter, and a few more.

unit-kw
Kuwait
4 months using the app
August 2, 2023

I just installed this app, I'm a bit skeptical about paid apps but this one is 100% worth the money. The apps here are highly professional and when used well, can improve your website's conversion rate by 10 fold

Your-U
Australia
5 months using the app
October 14, 2023

They are very helpful and have helped me with everything I've needed so far!

ModernDaySolutions
United States
3 months using the app
August 7, 2023

The customer service is always very good. Today I had to consult two times, and each time they were super kind and professional. Kliphord D. was especially the one who solved my headache, and I really appreciate him and his team. Thank you.

Charismarvelous
United States
7 months using the app