Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 22, 2023

Awesome! Must have app for every shopify store. Tons of apps inside and runs reliably. If not, the CS response quickly and even record a video to show you the step by step. Amazing!

HEEWING
China
2 months using the app
August 20, 2023

It's a really fantastic service. Super helpful and responsive customer support and the perfect all-in-one app that you need for your ecom store.

Clesio
United States
5 months using the app
November 15, 2023

Sehr user-freundlich und ein tolles Preis-Leistung Verhältnis

Car Pflege
Switzerland
2 months using the app
July 28, 2023

Thanks to John Seth S. for the help with my currency conversion glitch. was super quick, easy and straight to the point got me back on track in under 5mins.

Unvaulted Essentials
United States
4 months using the app
April 29, 2023

I really enjoy the App, the support team is very helpful. I had trouble saving the changes on my store, they helped me out to fix this.

CARE LIFTED
United States
5 months using the app
December 4, 2023

Absolutely phenomenal app.

Birds & Tides
Australia
6 months using the app
July 18, 2023

Customer support is amazing! John from customer support was so quick in replies it... like these guys are literally sitting there to help us... and btw I didn't have any problem ! the app is sick!!

Rex Ardent
India
6 months using the app
August 11, 2023

Perfect apps all combined , its necessity for every store , has helped a lot . Includes many apps like products reviews , pop ups , and many many more useful apps.

PNS
Greece
2 months using the app
October 2, 2023

Helped me in record time less than 3 minutes...

Acuity Shop
Kenya
3 months using the app
Edited May 19, 2023

In addition to full functions, the most important point is after-sales service. Technical support is absolutely the first. I have been using Vitals since I established a shopify store in 2020, and I will also tell other friends that the service is really good and the efficiency is very high. Finally thanks to Paul for his help!

Brightenart
China
About 2 months using the app