Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 5, 2023

Extremely fast response and fix to my problem, he even included a suggestion to increase attention to other products on the site!.

Droplockr
United Kingdom
2 months using the app
May 2, 2023

Really great app, not all of the apps are perfect and seamless, but the support is world class and always willing to assist. Definitely worth it!

Hair Network
South Africa
Over 1 year using the app
October 8, 2023

This is absolutely one of the best app i have ever used, recommended!

Easy Life Sources
United Kingdom
3 months using the app
August 9, 2023

Great app and great team! helped me get my problem solved within minutes!
This app has helped my store a tremendous amount.

Madhouse
United States
3 months using the app
August 22, 2023

Customer Service is great and the apps are a nonnegotiable when doing e-commerce or any kind of online business.

EvoShine
United States
3 months using the app
April 30, 2023

Kliphord helped me in a very simple way by finding the right words to explain the cause of my problem.
He even gave me some advice!
Thank you so much!

myfirstdream
France
8 months using the app
July 4, 2023

Excellent app, worth every penny. Has everything you need in one place, support from John Seth was prompt and all my issues are always addressed quickly. Highly recommend!

The Spine Savers
United States
2 months using the app
November 4, 2023

Highly recommend

ShadeSailgarden
Belgium
4 months using the app
July 15, 2023

Not knowing what I'm doing is an understatement! I'm so glad for the help from the Vitals team; with people like Jed there to help me, I'm not alone in this journey of e-commerce. Thank you Vitals and thank you Jed!

With Love From CanadEh
Canada
7 months using the app
December 4, 2023

Absolutely phenomenal app.

Birds & Tides
Australia
6 months using the app