Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive suite of over 40 integrated features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, speed, and ability to enhance the shopping experience and boost average order value. The app's analytics dashboard and Visitor Replays feature are appreciated for providing valuable insights. Many commend the 24/7 customer service for its prompt and effective problem-solving. The app is also recognized for its affordability and value for money.

July 5, 2023

Had a small issue with one of the products and not only did I get an immediate response for the issue, it was resolved in under 5 minutes... live!

FuzzFix™
New Zealand
12 days using the app
May 22, 2023

Very helpful and professional, thanks again for your great support

Womenissima
United Kingdom
3 months using the app
October 29, 2023

I never write reviews but i am super satisfied with this customer service at vitals.
Zues is absolutely incredible. defo recommend

Actual Supps
United Kingdom
About 3 hours using the app
July 8, 2023

Great customer service. Very useful app with many features and the 24/7 instant chat is super helpful. Would recommend

Snuggly Pear
Australia
28 days using the app
August 6, 2023

Kliphord D went above and beyond to help me and succeeded in problems I couldn't fix for over 2 months. Thank you!!!

Ena Body
Australia
6 months using the app
April 28, 2023

Super Anwendungen für den Online Shop und sofortige Unterstützung per Chat Funktion! Pusht enorm unseren Shop!

Anevio
Germany
8 months using the app
June 21, 2023

Great service! Really quick and effective, I really recommend everyone to give it a try. Thank you very much

AlleviaPro
Spain
14 days using the app
June 13, 2023

Je recommande Vital pour les différents services qu'ils nous offrent. J'utilise présentement la recherche d'avis client et le suivi des visites clients sur ma boutique et ça fonctionne très bien. J'ai eu un problème avec mes avis car j'ai effacé tous les avis que j'avais sur un produit et ne ne pouvais plus les récupérer, j'ai chatté avec un de leur agent, on a dû passer 1h00 a chercher une solution et malgré toute sa bonne volonté et sa disponibilité, nous n'avons pas pu régler le problème, il est bien indiqué que si nous effaçons les avis c'est irrémédiable et effectivement c'est le cas mais j'ai eu toute l'aide possible de Vital, un soir tard et j'ai eu un excellent service. Merci Vital, merci à Zeus!

Mariessa.Blooming
Canada
8 months using the app
May 13, 2023

The applications are very comprehensive; I highly recommend them.
The customer service is also readily available for any inquiries and responds very quickly.

Takae
Switzerland
About 2 months using the app
November 27, 2023

yes

Erlich
Australia
3 months using the app