Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 16, 2023

Highly recommend this app. Customer service is highly responsive and able to assist with everything. Much appreciated.

ModernLightist
United States
5 months using the app
August 6, 2023

Kliphord D went above and beyond to help me and succeeded in problems I couldn't fix for over 2 months. Thank you!!!

Ena Body
Australia
6 months using the app
July 13, 2023

thanks john for helping. Very fast and prompt assistance. Vitals is a great all in one product to cover ass facets of your website.

Big Box Avenue
United States
2 months using the app
August 15, 2023

Needed help changing the color of a set theme and the vitals team had no issue helping me with my issue.

Logical products
Australia
About 2 months using the app
October 5, 2023

john seth S. took care of me very well and fulfilled my request very quickly. very satisfied, it was better than I expected

Sanat Valizi
Türkiye
6 days using the app
November 17, 2023

good

TickTockTreasures
Belgium
18 days using the app
December 5, 2023

Bueno mambo

Purpretio
France
3 months using the app
July 6, 2023

Thanks to John Paul I was able to import all my email contacts to vitals and now is working perfectly in my website. Great and effective customer service.

Retro Chip
Spain
16 days using the app
June 8, 2023

Nice to meet u, Kliphoard listens quickly and answers our questions. Thank you and good luck. i recommand him.

CIARA SCOT
France
10 months using the app
October 14, 2023

C'est la première fois que je contacte Vitals pour un problème technique et c'est incroyable, problème résolu en deux minutes. Bravo à votre équipe. Vraiment professionnel. Un vrai plaisir d'échanger avec vous.
merci beaucoup

L'île aux jouets
Canada
3 months using the app