Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

September 4, 2023

best customer service ever. love it.

Germany
United States
3 months using the app
May 17, 2023

fantastic app as well as the support, is super fast to answer with good collaborators and super capeble to understand the issues by the customers

Fresh Juice
Italy
About 1 month using the app
November 1, 2023

Life savers

My Store
United Kingdom
5 days using the app
November 23, 2023

tres bon

voiture de rêve
Canada
9 months using the app
July 12, 2023

I recently began using Vitals and it is awesome! The staff is so helpful and quick at responding to requests. I have a few tweaks and requests and John Seth was so patient and willing to help. Awesome app to have! Highly recommend.

SwagglyLife Home & Fashion
United States
29 days using the app
September 21, 2023

great service really helpful

Queerly
Greece
2 months using the app
April 25, 2023

amazing customer support and many add-ons u can use for your store! if you have any question, they will answer fast! 10/10 would recommend!

Netrify
Sweden
5 days using the app
May 3, 2023

Good and quik help, thank you so much for helpen me out this fast.

My answers are all aswerd quikly

Buy Plaza
Netherlands
About 2 months using the app
June 22, 2023

We genuinely adore vitals. The platform is user-friendly and remarkably impactful in enhancing a website's overall impression. The support team is highly efficient and responsive. We wholeheartedly recommend it.

theOTIUM.co

the OTIUM
Canada
About 2 months using the app
August 18, 2023

ABSOLUTELY AMAZING AND OUTSTANDING THANK YOU, REALLY APPRECIATE THE TEAMS HELP WITH MY STORE THANK YOU SO MUCH

ScapegoatApparel
United Kingdom
12 days using the app