Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 23, 2023

Great tool. A must have for every ecomm store. The support is amazing as well. Very responsive every time I've reached out to them.

Third Rock®
United States
Almost 4 years using the app
July 18, 2020

Excellent app offering a variety of very helpful ways to improve sales. Best of all the customer service is incredible

elenaclaire
United Kingdom
Almost 4 years using the app
July 22, 2020

I literally cannot rate it better than 5 stars. What can you say, this app has it all, you get of the price of $29 - apps that will cost you $200+, plus you'll save a ton of speed as it's only one app, plus the customer service is beyond amazing!!!!!

Mother Sierra
United States
Almost 4 years using the app
May 23, 2019

I'm only using a small subset of the apps in this collection, but the ones I do use all appear to do what they are supposed to do. I will incorporate more of the apps into my store as I become more confident as a store owner. There are, of course, extra features in each app that I would like to see, and there are full apps that I think would do well under this umbrella collection, but luckily they have a wish list where you can vote on the things you want Vitals to do!

Main Quest Studios
United States
Almost 4 years using the app
August 7, 2019

Amazing customer support! Always helpful and super responsive.... walk me through everything and I never have to wait too long. Very very dependable customer support and whenever I email them I now I can get a response back very soon and a genuine attempt to help solve whatever problem I'm facing!

Mana Massage Chairs
United States
Almost 4 years using the app
October 26, 2018

This is best App on shopify. Very Very useful app....before this app i was usine Limespot, but they charged me 3 times in a month ( they called it some bug and refunded the money too, but i was worried so i removed that) . I was looking for a decent app for cross selling....found this one....tried and can say now that sometimes bad things happen in life so that you get better things in future....see i removed limespot and found this one....One concern though sometimes images in cross selling galleries look blurred and sometimes just central part of image is visible in galleries instead of whole pic.....rest everything is fine :)

www.Devshoppe.com

Devshoppe
India
Almost 4 years using the app
August 21, 2019

An essential, all in one app. No need for 15 different apps that take hours to find and ultimately slow your site down. Vitals is super quick and is backed by the best support I've received on Shopify. 5* all round.

Mancessorize
United Kingdom
Almost 4 years using the app
October 26, 2021

It's a great app with tons of features. Costin was very helpful with any questions or concerns we had. Thanks!

LOVE & LINEN
United States
Almost 4 years using the app
July 15, 2020

Overall this is a solid app that saves you a LOT of money with similar apps. They seem to be improving the functionality and the customer service is improving as well. Give it a shot - chances are that it will save you hundreds of dollars in other apps.

Nurses Only
United States
Over 3 years using the app
July 19, 2021

Been using this app for 2 years now and they have amazing support and features. Cant recommend it enough.

LuxLivn
United States
Over 3 years using the app