Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

November 14, 2020

Highly recommended, I install this app on every website I create! It has so many useful functions all in one place. AND ESPECIALLY THE CUSTOMER SUPPORT IS FANTASTIC!

Mask Frenzy
United Kingdom
About 3 years using the app
October 21, 2020

Such an amazing app. It is indeed with 40 apps in one and more. I am no programmer and dont write code.
Whatever the time, my questions at vitals support are answered fast and to the point. A support desk makes or breaks a product. These people are the ones you need! What a great app!!!

Fairbow
Netherlands
About 3 years using the app
September 14, 2020

Easy to setup. The support is very great, friendly, and very responsive. That is one very important factor when choosing an app. Definitely recommend.

Greenify Kitchen
Malaysia
About 3 years using the app
September 13, 2018

Awesome app.
Great Team.
Very Helpful
All in one..
The Customer service.. is Awesome.
Thanks...

Wear Bling Bling Llc | Orlando-Florida
United States
About 3 years using the app
November 24, 2020

used this app and its perfect customer service, quick responsive and helpful thank you so much vitals team

Puzzles Egypt
Egypt
Almost 3 years using the app
November 25, 2020

Been using Vitals for a while now. It’s always been great! Until I spoke to Filip in customer support. Now it’s totally awesome and easily the best app and customer service I have on any of the stores. Awesome, thanks

I Need One Of Those Now
United Kingdom
Almost 3 years using the app
Edited January 5, 2021

Love the facts that it integrates lots of features into one compact app instead of having too many apps. Thank you so much and also looking forward to more valuable and useful integrations!!! We have used pop up s to collect emails to currency converters to product bundles to name a few. Some integrations recommended are options to add a note with the giftwrap ( with a few options) xx

Pookipoiga
Australia
Almost 3 years using the app
September 19, 2019

We use this app for multiple purposes, and it runs fantastic. The UX is great, it's easy to use, doesn't interfere with anything else and best of all the support is first class. The team have helped us with bits and pieces and are so helpful and responsive. Must have!

Charli and Kate
Australia
Almost 3 years using the app
July 12, 2020

Customer service is fast and awesome!!! Love this app and how much stuff it does!! Thanks guys!!!!

ReRide Consignment
United States
Almost 3 years using the app
August 30, 2020

I just wanted to congratulate the Vitals team for producing such an excellent and feature-rich app-endium of tremendous tools to make your site rock. Due to the tightly integrated single-code base, all apps are modular, so no wasted or repetative code. Vitals new "Replay" feature allows you to look over the shoulder of a previous session and view their exact activity... very handy if you're getting alot of abandoned carts and it's caused by a 404 or worse. I would urge every Shopify merchant to take a look and swap out your inneffective random apps and invest in Vitals. One other huge benefit is the amazing support, and I mean that seriously, as not only are they 24/7, but the only times I've had cause to contact them, was due to issues not related to Vitals... they managed to identify what the issue was and point me in the right direction. Thank you Costin for the latest gem. You guys are awsome and deserve the great success you're clearly having... onwards and upwards. Andy @ CloudShimmer (www.bohovibes.earth)

Boho Vibes Earth
United Kingdom
Almost 3 years using the app