Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

October 11, 2020

Excellent App with lots of features, having a road map available really solidifies our confidence that feedback is reviewed. Amazing customer service - submitted a display issue and was resolved within the same day. HIGHLY RECOMMENDED!

Unique Style Racing
United States
Over 2 years using the app
May 14, 2021

I used this app to help me with preorders and to protect the content on my website. It works very well and the support team is very responsive. Thanks.

Electrik-Bikes
United States
Over 2 years using the app
March 22, 2023

Absolutely amazing app ! It has everything in one app and helps making more sales.
Worldclass support !

Jaybower
Switzerland
Over 2 years using the app
December 5, 2020

Vitals is the main app I use for all the various different features that boost conversion, gain trust, convert to sales, improve experience, protect your store and lots more. They are definitely the One Stop App! And their 24/7 customer chat support is awesome too! Been using them for almost 2 years now and am very satisfied.

Amela's Chamber
United States
Over 2 years using the app
July 27, 2021

These guys are incredibly amazing! I reported a formatting issue and it got fixed within minutes. Awesome support!

Cosless
United States
Over 2 years using the app
October 28, 2021

Fantastic app. No regrets and amazing and responsive customer service. They also keep developing new apps as time passes which is really nice.

Loop.
Philippines
Over 2 years using the app
April 9, 2021

The Best App EVER! Best Support and Best Performance. La mejor aplicacion de Shopify muy util y muy bien desarrollada.

clearskinchile
Chile
Over 2 years using the app
February 11, 2021

Une application complète et efficace et service client au top, rapide et très professionnel. Je recommande vraiment.

SolucomÉditions.fr
France
Over 2 years using the app
September 22, 2022

Very nice. John resolved my problem, he´s a great profesional, thank you so much ! Have a nice day !

MONARTISO
Spain
Over 2 years using the app
February 1, 2022

Great service. There was some coding to fix and they did it straight away. Great app! Worth the extra $$

Australia Unseen
Australia
Over 2 years using the app