Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

Edited May 26, 2020

The app and quality of their customer service team is so fitting to their app's name- Vitals! It's named vitals for a reason, it is absolutely vital that your store has this app! A must have.

Uligo
United States
Over 1 year using the app
Vitals replied November 28, 2019

Your recommendation is much appreciated. Thank you!

September 20, 2021

This app gives us so many oportunity that we can improve our website and make it more attractive. The customer service is brilliant!

The Magic Toy Shop
United Kingdom
Over 1 year using the app
July 6, 2021

Very good, and the customer service responds very quick and effectiveness. Very nice and I enjoy this APP.

Pixiee
Hong Kong SAR
Over 1 year using the app
November 27, 2020

There is so much functionality and features offered by this app, I can't even begin to explain them. But what I will say is that I'm using quite a lot of them, so it's one of the best value apps around. And the customer service is top notch. I know everyone says that in a review, but it really is. See for yourself.

MAADstyles
United Kingdom
Over 1 year using the app
November 19, 2019

The only app you are going to need to push your sales. Outstanding support and worth every penny. Love it!

TODOCOCO
Spain
Over 1 year using the app
Vitals replied November 28, 2019

Thank you for using VITALS! It makes us happy knowing we can really help online businesses like yours:)

October 1, 2018

Great App and very affordable, makes your site load faster and smoother. I recommend this app. More power guys

JayML
Philippines
Over 1 year using the app
March 26, 2021

This app is absolutely godsend! Their support (Costin C.) went the extra mile fixing some display issues on my existing theme to make my shop as perfect as it should look! Two thumbs up for VITALS and the support! Awesome!

Life Looter
Singapore
Over 1 year using the app
Edited October 10, 2020

Quick attention and good reception to all the suggestions and changes made by me. Thanks for the help! I hope they can integrate the logos of personalized payments later.

Peywish
Chile
Over 1 year using the app
May 13, 2021

This app is outstanding, there are so many apps in one. I used to replace several separate apps that were costing me a lot more than this one does, plus Vitals also has many other features within it that I did not have before, so the value is excellent. All the apps I've used so far work really well and are easy to configure, and if you get stuck they have plenty of videos and documentation to help. However, the best thing of all is their support, it is without a doubt the best I've ever come across for any app. I had one issue, they replied to me instantly and the issue was fixed within 30 seconds. I was amazed! Highly recommend this app to anyone

Dealjas
Ireland
Over 1 year using the app
December 10, 2020

Best app ever with the best support ever. Keep up the good work because Vitals in the best app out there !

Circadian Optics
United States
Over 1 year using the app