Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 23, 2021

It is not so much the number of APPs but it is the well-thought-out execution of those numerous APPs that really is the most pleasing aspect of these programs. As well many of us experienced with e-commerce often see the word bundle and we assume last year's tech, rest assured this is cutting edge. This is a wonderful APP in which I can assure you, will occupy much of your time exploring all the incredibly useful options and will yield incredible satisfaction once you realize you made an excellent decision in onboarding VITALS.
Ralph Turchiano CEO AlchePharma

AlchePharma
United States
Over 1 year using the app
August 12, 2020

I absolutely love this app, it has every app you ever need all in one!! Saves so much time and makes your website fast only having one app instead of 50

Lil Critters Warehouse
Australia
Over 1 year using the app
August 22, 2021

App pretty much covers everything you need to run your shopify store & customer service is extremely responsive and helpful. 10/10 recommend, I love not having to worry about funding a dozen apps because Vitals provides the entire suite!

WHO IS SHE
United States
Over 1 year using the app
Edited July 6, 2021

This is the best app ever!
So customisable and if there is anything it doesn't feature you literally just have to ask and they will implement it for you if it's possible to!
Best investment! The staff member Costin is Amazing!

AntiBeauty
Australia
Over 1 year using the app
September 24, 2020

A must have app to any shopify store - abundant value with one simple pricing. Uninstalled atleast three apps after installing this one app. Worth every penny for the price and the service offered.

Nighty House
India
Over 1 year using the app
April 27, 2021

I'm a new user from France, the chat is really reactive. The application seem's powerfull : thanks to Vitals Team!

Fitness Eden
France
Over 1 year using the app
Edited December 22, 2020

Prompt replies and solves your problems efficiently. Good support and user-friendly app. Recommended.

Good Hunt Living
Singapore
Over 1 year using the app
Edited April 7, 2021

Honestly one of the best shopify app out there. Everything you need all in 1 app. Their customer support team is also top-notch! Super friendly and helpful. Can not recommend them enough!

Serene Living
Australia
Over 1 year using the app
July 26, 2022

im new at using this amazing app and I am loving it so far. Love the speedy response from the Vital reps, they resolve my problem quick!!

Helenity
United States
Over 1 year using the app
June 2, 2022

Great tools. Lots of features, easy to use and set. Best of all is the technical support. They help me to customize my experience and exceeded my expectations.

RDX Market
Brazil
Over 1 year using the app