Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 27, 2022

Vitals has been fantastic! It's basically replaced the collection of smaller apps I was piling onto my store with faster, simpler, specialized functions within the one app interface. Customer support is super fast to reply and helpful with troubleshooting as well!

The Story Engine Deck
Canada
Over 1 year using the app
October 20, 2020

Very cool app and very, very good support. Filip is immediately available and always with a solution. Keep it up!

SpeckShopOnline
Italy
Over 1 year using the app
July 28, 2020

Excellent value for money. Supper awesome support. Quick customization in no time. Thank you so much!

intrinssif
France
Over 1 year using the app
November 18, 2019

I can't say enough wonderful things about this app! First off the price is amazing and cannot be beat. I actually have a paid theme that did not come with photo reviews so I was most interested in this feature. I tried Loox and Vitals. THIS ONE IS BETTER in my opinion. I uninstalled Loox and am happily using this one. I love the Spin to Win feature as well as & so many other things.
I will be recommending this to everyone I know with a store. Don't even hesitate for a second....just add this app!! I have only been using this a short time but have already been helped twice. Big shout out to Cezar & Mihai for the lightning fast, friendly support! CUSTOMER SUPPORT here is AMAZING!!! I can't wait to see what features are added next!! Well done Vitals, thank you...thank you...thank you!!! :) xox

GlowHeadToToe
United States
Over 1 year using the app
Vitals replied November 19, 2019

Thank you so much for this great review! We hope to keep providing outstanding support, as you've already seen.

November 8, 2020

surprisingly good app i tested it on my trial store before implementing on my main store, its really easy to use and setup. when there is a bug you can count on their customer support, its a live support that works

Homewhis
Singapore
Over 1 year using the app
January 8, 2021

I reduced the cost for all the different apps I used tremendously. I have one app now that does all for me! Thank you!

GREAT ORAL HEALTH
United States
Over 1 year using the app
February 2, 2022

I think this is all you need for any store. So helpful service and very useful apps. Glad I found this.

Shape Fix
Australia
Over 1 year using the app
August 2, 2021

So far so good. has a lot of features, not that I'll be using all of them but you never know. customer service is fast and helpful.

Cha Da Cup
Canada
Over 1 year using the app
May 12, 2022

The support/customer service on this app is AMAZING. They have a live chat that's apparently available 24/7 with the most efficient and helpful reps I've experienced on an app to date. I had a bunch of specific little things I needed to customize to my store, and one of the reps (shout out to Michael) was unbelievably attentive, polite and efficient. I'm so impressed!

Else
United States
Over 1 year using the app
March 4, 2022

These guys are the real deal! Talkin' about top-notch support! I received a precise solution regarding my issue on Sunday night! The app itself is a no-brainer. Super easy to use and very fast. If you're still trying to ducktape different apps together on your store you’re just wasting your time and money. Trust me: you won’t get these 40+ apps together anywhere else... Just subscribe...

RUBOLD
Hungary
Over 1 year using the app