Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 15, 2020

We have been very happy with this App and with the Customer Service. There are a lot of "built in" apps within the overall product. We only use 10% of them so far, but really love the ones we are using and find a value in the app with just those 10%. We would highly suggest it.

The Black Bow Jewelry Company
United States
Over 1 year using the app
Vitals replied January 17, 2020

We are very grateful that you took to leave us this wonderful review.

September 19, 2020

I use this application and I am very satisfied. the service is available 24 hours a day and I find it very good if you need help at 4am. I recommend it.

goodab
United Kingdom
Over 1 year using the app
June 11, 2020

Installed the app specifically for the Pre-orders functionality. It worked perfectly out of the gate, but after tweaking some code on an unrelated project, the pre-orders stopped working as intended.

After reaching out to customer service they quickly solved the problem. This was on a TRIAL, not even the paid plan. The app doesn't seem to have slowed my site down at all either.

Will definitely keep the app and become a paying customer.

RAVESUITS
United States
Over 1 year using the app
February 17, 2022

Shiela was quick to respond to my question and quick to action on the issue as well. She was polite too! Kudos :)

OzziMozzie
Australia
Over 1 year using the app
March 2, 2023

Absolutely amazing app. Worth every penny. I couldn't imagine building a store without it. It has everything a vendor could need to create a highly optimized store. The new upsell feature looks better than most and works extremely well. My AOV is $90 on a $60 product. Plus the review app is also a must have.

Vugio
United States
Over 1 year using the app
May 24, 2021

Most value app on the app store. Super helpful customer support that customizes things when needed. 10/10.

Frantzenkraft
Norway
Over 1 year using the app
March 25, 2020

Great app! Looks good and works easy. Many functions included so you don’t need 5 apps anymore just 1.

Luxure
Netherlands
Over 1 year using the app
Vitals replied March 25, 2020

Thanks for you for review! We do not want things to be hard and complicated. We want you to be the most successful while running your business.

July 3, 2019

Absolutely awesome app! so many features in one app

on top of that, they have really great support!

Hoop Merch
Israel
Over 1 year using the app
April 29, 2021

Super responsive team and very helpful! Thanks Zeus and John for your kind advice. Please keep up the Great Work! Cheers,
B

Modern Trade Winds
Singapore
Over 1 year using the app
January 8, 2022

Thank you so much Team Vitals but I would like to say a special mention of John Seth. He was so very very helpful and patience with me trying to rectify some issues that were mainly from my end. Appreciate your help, appreciate your time and appreciate your great great service. I can't thank you enough John. The Current Converter App serves my purposes until other Apps.
God Bless
Pls continue on the great work.
All the best with the New Year.

Bluebird Lumber & Hardware Store
Samoa
Over 1 year using the app