Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 30, 2021

I like the app, very helpful! You have a lot of apps that you can use in one app. It makes your store much better and professional!

Feliminet
Canada
Over 1 year using the app
November 23, 2020

Fantastic app! How on earth would I live without it! So many amazing features and all very useful! 10/10

LADSPAD.UK
United Kingdom
Over 1 year using the app
Edited September 19, 2020

This app is amazing!! Literally you don't need to go anywhere else. Love it so much idk wht else to say

Anime At Night
United States
Over 1 year using the app
Edited October 4, 2021

We use this app to help with additional sales and capturing email to keep the customers engaged. We love it and the team is very accommodating to any changes we need and very quick to reply! Today John sorted an issue that we have very quickly. Thanks again.

Pretty Pink Jewellery
United Kingdom
Over 1 year using the app
September 20, 2018

I've been testing a lot of apps lately for my shops and this by far is one of the best I've found! Clearly a winner!

DDsets.com
United States
Over 1 year using the app
January 26, 2022

If you only get one app, let it be this one. It's very versatile, has great onboarding and instructions, hands-down the best customer service team (really!!!) and they keep developing it with more features. And the price for what you are getting cannot be beat! Highly recommended!

cammellatte-eu
Germany
Over 1 year using the app
July 16, 2020

I've used Vitals for Bundling, Upselling, Currency Converter and Newsletter. The Customer Support is also SUPERB, and answered all my questions and helped to fix the issues I was having. This App is great! Recommend it!

Infinity Bliss
Singapore
Over 1 year using the app
March 4, 2021

Just downloaded the app and I love how responsive the support team is! Very patient and professional!

The Moon SG
Singapore
Over 1 year using the app
August 17, 2020

Amazing app with so many quality features. Makes life so much easier by having all these apps in one, rather than having to go and install each individually.
Service is also fantastic. Contacted VITALS and was responded to within minutes, not hours. They helped with the query and helped me move on quickly! Thanks Costin!

Verre-Bleu
Australia
Over 1 year using the app
June 10, 2021

This is my favourite app so far. Costin has always been amazing during our interactions, providing help in a timely manner. Him and his colleagues are always the best. I wish every shopify app had this incredible customer service

Alphaluxy
United Kingdom
Over 1 year using the app