Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 15, 2021

This app is realy amazing! I cancelled 3 other subscriptions and got VITALS instead. This is saving me money + this app works better than the others.

Creatief Art
Belgium
About 1 year using the app
July 17, 2022

this app is the best, it has increased my conversion rate by 40%, it has everything i need! chat staff is also very helpful

MunchiePets
United States
About 1 year using the app
March 13, 2020

Perfect because they have so many apps that can help me to realize a better site. I want to suggest to you Vitals.

Pyt Hair Care
Italy
About 1 year using the app
Vitals replied March 16, 2020

This helps us so more customers find out how merchants like you are valued here in the VITALS family!

June 5, 2021

This app is a must-have for your store. I wouldn't activate all the apps from it because it's too much, but it helps a lot and it really does save you some good costs from other shopify apps. Also their support team is amazing. 5 stars!

Ottis&Co
Romania
About 1 year using the app
June 2, 2021

like like double like...Great app and excellent customer service I am pretty happy so far! Love the chat box with immediate help!

Luna Lucia Official Online Site
United States
About 1 year using the app
September 13, 2018

Insanely good value for money. Just install it and you'll save yourself a load of other charges from the apps you can remove. This app is coded intelligently - even though there are some 37 apps in the package - only code for the active apps is injected so there's no bulky baggage :)

Additionally, the support team are terrific and will help you with anything you require - I had my recent sale popup designed to look exactly like an app I previously used!

Tony O

Backstage Rockstar
United Kingdom
About 1 year using the app
July 29, 2019

awesome app great for any type of business. currently use this on 2 of my websites. Highly recommend

Esthemax Australia
Australia
About 1 year using the app
November 25, 2021

The multiple options and apps built into their services it great. And the customer service is amazing and very quick to respond and help customize errors to work correctly.

kam productions
United States
About 1 year using the app
December 16, 2020

This app is great. I like the visitor replay feature. It has helped us discover why customer left our store instead of guessing why they left. This had sped up our growth process.

Mama Maui's Coffee Company
United States
About 1 year using the app
September 1, 2022

Vitals has been incredible for my shop! On the rare occasion I've needed assistance from the chat team they've been incredibly helpful - big thank you to John Seth for sorting out my payment logos like a boss :)

TokyoDepot
United Kingdom
About 1 year using the app