Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 14, 2022

the app and the support is amazing you get an answer within a few minutes in the chat. There are so many ways to create offers in the store or discounts.

Paartikel
Switzerland
About 1 year using the app
October 19, 2021

Great app, lots to choose from, excellent customer service, jump on chat and someone is usually there to help and check your app instantly. Thumbs up from us at matersandco.com, the award winning producers of the best honey in the world!

Maters & Co
United Kingdom
About 1 year using the app
August 25, 2022

The best app with the best and most responsive support you can just imagine. Especially want to thank you John for your outstanding support. He is always there if you need to do some adjustment.

VOLTZ
United Kingdom
About 1 year using the app
November 7, 2020

I just started using vitals and have a lots of questions, thanks to the customer support officer Mr Rey, who is very patients to guide me on my question, and most wonderful is that he can just pointed out something I might missed out and advise me on what to do on it! Thumbs Up!

connectipool
Singapore
About 1 year using the app
August 23, 2020

Very responsive and super fast customer service even though i was still on the free trial. There are really a lot of functions inside. Great work!

ThreeSixtyZone
Singapore
About 1 year using the app
December 3, 2022

Its really nice to have all necessary apps in one place. The upsell builder is my favorite and has generated A LOT of sales. The support is also quick and great

Popular Lighting
Sweden
About 1 year using the app
January 24, 2021

Love this app. One of the best supports you can think of. Many services. I am very satisfied with this app.

yoursolution24
Germany
About 1 year using the app
January 10, 2023

I had an excellent experience with a Vitals representative. The problem with product reviews has been solved immediately and without many other troubles.
Great, thanks for your kindness and help!

SANOLY
Romania
About 1 year using the app
May 12, 2022

Michael helped me tremendously! He assisted me with setting up pre-orders for my store as well as announcement bar update. Michael was very informative and provided additional info to keep me in the know and assured that I understood.

GLAMGIRLIFE
United States
About 1 year using the app
January 9, 2021

Recommended! Their service is best, nothing to complain. Rey from VITALS support is awesome, he helped to solve my problem in less than 10 mins, good job on the prompt action :)

Maru Maru Hub
United States
About 1 year using the app