Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

August 11, 2021

Great information, excellent service, and awesome app!
Thanks a lot, Vitals, you are doing great work!!!

Regencius
Portugal
About 1 year using the app
February 19, 2019

So far so good. Was able to eliminate 4 or 5 apps using this which not only improved my site speed immediately but I was able to save $25/month overall. Also drilled them with a bunch of emails about a lot of the functionality as I'm new to it and they resolved all questions I had in under 5 hours. Thanks!

Nifty Drifter
United States
About 1 year using the app
September 21, 2022

The customer service for Vitals is AMAZING. They will fix and respond to all of your inquiries in an instant. I would 10/10 recommend this application to anyone looking to buy it.

AromaJelly
United States
About 1 year using the app
December 10, 2020

Costin is a great customer support guy, keep it up vitals. Customer support being good means happy customers ;)

Fitgun
Bulgaria
About 1 year using the app
October 11, 2018

Literally my favorite app. Considering it has over 30+ apps, it's amazing that all of them work as well as they do. The amount of money you'll save by installing VITALS is crazy, and the developer team is super responsive. I've already installed this app on multiple of my stores and will continue to use it for the foreseeable future.

The Distinguished Nerd
Canada
About 1 year using the app
March 2, 2022

Best app and even better customer service ! Dev team is on point and can fix all your problems or concerns !

Quebec SUP
Canada
About 1 year using the app
November 16, 2022

Great app with tons of features, also comes with amazing support. I would recommend this app to any new store owners!

Deskr
United States
About 1 year using the app
September 15, 2021

Really excellent app and amazing support! I was looking for a custom change and Andrei had it on my site in less than ten minutes! Highly recommended.

The Magic Tin Company
United Kingdom
About 1 year using the app
May 20, 2022

I am SO stoked to have discovered and added the Vitals app to my Shopify store for many reasons: its functionality, the depths of its offerings, and the solid & responsive interface to name just a few. Where I'm REALLY blown away is by the customer service. Super fast response times & super fast and effective resolutions. Not to mention that more often than not, they've offered up solutions to problems I didn't even know I had until I had the answer sitting right in front of me. I can't recall the last time I felt such a deep and serious commitment to customer service. So grateful to know they've got my back 100%.

Harmony Coast
Canada
About 1 year using the app
March 14, 2021

Awesome App! It provides all the apps that you need in your store. Besides good and effective support.

Octopuscult
Spain
About 1 year using the app