Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 1, 2023

The app is pretty good and has many features, plus the customer support is fast and they have always solved my problems.

REIKO
Chile
12 months using the app
November 23, 2020

I've been using this app for like 4 months and its great! I only have this one app in my Shopify store (nothing else!) and it covers everything I need. I particularly liked the "buy X get Y discount" and the ability to look on what my customer is doing in my product page (its like having a CCTV on my website), they also import product reviews and its better than the popular product review apps in Shopify. The customer service is excellent too, they reply so fast and they do almost every micro changes you want from your store (no action needed from your end). Super convenient! I recommend people to delete all your apps in your Shopify and use Vitals instead. I guarantee that this App is basically everything you need lol (my gf liked it also)

Home Pixies
Philippines
About 1 year using the app
April 13, 2023

Support antwortet direkt, sehr geile App für einen höheren AOV und bietet zahlreiche Features wie zb quantity Discounts, was meiner Meinung nach sehr gut ist.

Softcuddle
Germany
12 months using the app
June 1, 2021

Wow. Never thought I'd receive a level of support from any app developer out there - but VITALS proved me wrong. Amazing app, amazing staff - a genuine 5* review!

PadioLiving
United Kingdom
12 months using the app
November 1, 2022

Super nice app that includes a wide variety of functions for the e-site! upselling, backorder, pop out, and more.. all in one app! also, customer service responds fast and is very friendly in sorting out and solving problems!! Highly recommended!

The Commandment Co
Singapore
12 months using the app
December 27, 2021

Able to add key features needed to boost/ grow my e-commerce website. The customer support team are also very helpful to customize the app features for me. Quick response and communication. Highly recommend this app

AFM Gallery
United States
12 months using the app
May 13, 2021

Estou completamente satisfeito com o app, seu eu pudesse da 10 eu daria, atendimento nota, vou começar a economizar muito !

DATAVENDAS
Brazil
12 months using the app
June 12, 2020

I used this help to help ad some much needed things to my store, and when I got around to wanting to add tabs I was stuck since for some reason I couldn't get it to work. I contacted support and was met with an amazing Rep named Costin who looked into it for me, gave me relevant articles to understand how it works, and when that didn't work, looked into the code of my store to find the issue. In the end the developer I used for the store added custom Tabs code which conflicted with Vitals tab system and I wouldn't of known that without Costin. Thank you for the amazing experience :)

Valley Price
United States
12 months using the app
August 29, 2020

This is a no brainer decision, 40 apps in 1 app, Great!! Not only you will save MONEY and TIME but the Customer Service is super helpful, a big shout out to Costin, I had a few questions, and Costing went beyond the extra mile and resolved all the issues in no time! Thanks Costin!

Next-Gen Trimmer™
United States
12 months using the app
June 11, 2018

Awesome App. Great customer support. I deleted several of my apps since this app all the features I wanted. Big kudos to the team!

1casenmore
United States
12 months using the app