Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 22, 2022

I can not speak more highly of Michael J. He was able to accommodate and help me with all of my questions and requests. I am extremely impressed with the prompt adjustments and kind support. I have been using Vitals for a while now but never used chat support until now. I can say my experience was 10/10! Thank you as this makes me so happy to continue to use this app with my store! Keep up the great work :)

The Wander Parlour
United States
11 months using the app
June 16, 2022

Vitals is the app to rule them all. They're always adding more features and the customer support is soo helpful. You'll be able to avoid installing many apps.

Uvlizer
United States
11 months using the app
October 19, 2022

I love the Vitals App, it has the most important Apps combined in one place, and it's very user-friendly. Great customer support, many thanks John Seth for your help!

Innertality
Australia
11 months using the app
November 21, 2020

This application is indispensable and the support is very powerful, really very good! Very fast and always pleasant

Je Suis Yogi
France
11 months using the app
January 22, 2021

AMAZING APP!!!! I ABSOLUTELY LOVE IT. I JUST DELETED 5 APPS FROM MY STORE AND REPLACED IT WITH ONE!

Miss Wine Glass
United States
11 months using the app
November 25, 2020

Great app and support. It is really helpfull and all in one app. I m not a writer that s why i can say it is worth that money that you wil pay

comfypetmart
United Kingdom
11 months using the app
April 13, 2021

This app is amazing and fantastic . The client service is excellent and you have quick anwer. I recommand

Plantez malin
France
11 months using the app
May 11, 2022

The customer service on this app is available all the time, and is great. Their reps are extremely skilled and good at what they do and will help with any problem one may have.

FROST
United States
11 months using the app
August 17, 2021

Vitals is amazing!! It has so many app features all in one that you really don't need many other Shopify apps to optimize your store. Their support is also great if you have questions and need help. I highly recommend it! The only downside is that the app doesn't work with Recharge, our subscription app, to upsell because it has a different checkout. If they could collaborate with the ReCharge software then that would be a home run!

The Billboard 500 Club
United States
11 months using the app
August 26, 2021

All this is great! The customer service is very patient. He has been helping me with the problems and successfully solved them. I am very grateful to him.

Montana West World
United States
11 months using the app