Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 16, 2021

This app is really great. Customer support is available 24x7. I surely recommend this app to everyone.

Rhyno Mart
India
7 months using the app
February 1, 2021

This app is amazing. It saves me so much money by combining all those individual apps into one. I can't see myself ever going on without it.

Wise Wolf Industries
United States
7 months using the app
March 25, 2022

This is a great all in one app for everything you need for your website. I have used Customer support a few times and they are awesome!

Firolla
Canada
7 months using the app
March 8, 2023

Not just that they have so many great apps together, I must mention their support. their customer support is PHENOMENAL...they are always available and even if you made user errors they fix them immediately. BEST customer support all around

SIX RUNNER
United States
7 months using the app
February 24, 2022

This is the one APP i use for all my shopify stores. Vitals is excellent for page speed and basically gives you all the features you need for your store. Their customer service is super fast and extremely helpful. They will help you code customizations or fix problems on the spot. Highly recommended.

Dentis Oral
Norway
7 months using the app
June 18, 2021

The truth is that I needed a solution in the shortest time possible and John Seth S., who was the one who attended me, did it very quickly and was a great help. Thank you very much (sorry for my English :))

Espacios para soñar
Spain
7 months using the app
July 21, 2021

This APP is a CRAZY GOOD! Not only do you get 40+ apps in one which are all powerful BUT even better, I just started using it today and was stuck on a small technical problem with one of the features so asked for live help and Kliphord D. literally resolved my issue within 5 minutes!! This is crazy value of service. Thanks so much!

The Dream Bay
United Kingdom
7 months using the app
July 25, 2022

Very quick and efficient support sorting out the product reviews of my product, now it's displayed nicely

Stoolli
Switzerland
7 months using the app
March 12, 2020

It's a really good app and covers most of my needs. Occasionally I have had to reach out to support, and I've always got a reply and resolution within a day - I live in the opposite timezone as the developer, and that's never been an issue. I recommend this app + the support is really good.

stepevoli
India
7 months using the app
Vitals replied March 16, 2020

We're speechless! Thanks for this awesome review!

July 8, 2021

This application is really amazing. They are so responsive, they have helped me with various little problems I had with my shop. Very happy to work with them. Often the problems are solved in less than 5 minutes ... So my friends, I recommend this application, you will not regret it!

Witty Shine
France
7 months using the app