Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 17, 2023

I've used and tested hundreds of apps during the last 6 years I've been running my e-commerce store. Vitals has been a game changer for Karma Yoga Shop. It not only added several useful functionalities, but it also drastically reduced the cost of all previous apps by 90%, and it increased our website speed drastically. Finally we got a better conversion rate and a better website for a very small price and all in one app.
You have to test Vitals to believe it. Bonus: Manuel and the rest of the support team even helped me to add a special customization to my store that I needed. Thank you for this great app.

Karma Yoga Shop
France
7 months using the app
March 7, 2022

Au top équipe super efficace
je recommande cette application elle est super top pour la conversion
un chat très rapide en cas de problème

Green Kartel
France
7 months using the app
March 2, 2023

I just love this app. All the features I need to improve customer experience and increase revenue. In addition to the fast and responsive customer service. Recommend it in full.

Beer Throne
United States
7 months using the app
August 4, 2020

Great experience with this app, very helpful !!!
The customer support team are efficient and very reactive

fresh-air-attitude
France
7 months using the app
February 27, 2022

Love this application. It adds several features to my store that increase conversions. The Vitals team is great to work with whenever I need customizations to make the plugins integrate better with my them. Great work.

Golf Course Lawn Store
United States
7 months using the app
April 18, 2022

GREAT APP + SUPPORT! HIGHLY RECOMMENDED!!!! <3 I am new and still learning Shopify but Gary S. helped me with the issues I was having. Love this app and support team!

ComfyKini
Philippines
7 months using the app
May 7, 2021

Great app helps store speed by reducing the number of apps I have plus it has so many features for a great price!

Great Stuff Online
Canada
7 months using the app
May 13, 2021

I love this app the customer support is great and it has most apps that I need for my Ecom store. Customer support is always helpful. if you need an app that has many useful apps already integrated then this is a great option.

Fluffdreamz
Switzerland
7 months using the app
February 19, 2021

This app is so useful to newbies such as myself to understand what are some of the essential apps to use to help improve customer experience + boost sales. I'd like to especially thank Costin for his outstanding customer service in responding to my queries so promptly and efficiently. Kudos to Costin and the VITALS app team! Cannot recommend the app and the support team highly enough. ;)

Peace Glam Asia
Malaysia
7 months using the app
September 29, 2018

This really is a must have app! Has so many useable features and very easy to use! The support staff is excellent and timely. I would highly reccommend this app to everyone.

Sheer Fetish
United States
7 months using the app