Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 9, 2023

Eu amo este aplicativo! Muitos funcionam para um site! Mas o preço é muito alto, então não posso lidar com isso

Belos Artesanatos
Portugal
6 months using the app
September 1, 2023

a bit expensive but great app

Elevaro
Poland
3 days using the app
August 23, 2023

出现问题,及时沟通,能够很快的帮忙解决,问题很多的时候,也能够很耐心的帮忙一一解决。批量销售目前我们使用最多的工具,希望可以给我的店铺带来更大的效益。他们的客服回答问题很迅速,讲解也很细微,每次讲解的都很透彻

Petfection Corner
Australia
About 1 month using the app
July 26, 2023

Oui moi je suis nouveau sur e-commerce mis jai cotoayes des experts et ils conseilles de la flexiblite de vitals, et laplication en son nom parle de sa capacite
Tout en un. Nous serons ensemble jusqua jamais.

DELTA-DIGITAL-SHOP
Angola
About 2 months using the app
February 25, 2021

I really like this app. It is easy to understand and involves really nice marketing features. A nice all-in-one-app.

Stuke Shop
Germany
Over 2 years using the app
January 3, 2021

I love the visitor replays. I got this app just for that. It's great that there are so many features in here, but I wish there were more options for customizing colors and fonts for branding. Customer service is great - super fast! (even on a Sunday!)

VALANI
United States
About 2 years using the app
September 20, 2021

Great app that can help you save a lot of money by providing a range of apps that you'd otherwise have to pay separately for. They also have fantastic customer service. Any minor issues we have had (usually due to theme changes etc.) have been rectified within a day.

Nutrition Store Online
New Zealand
About 2 years using the app
August 29, 2020

This app is a game-changer for budding e-commerce businesses; I've used a gamut of Shopify apps- the whole range, and I can say, VITALS is a great 45% of them, more than just a number- these apps included impact your store immediately. That being said, I would like to see more features of working within the suite, (operational *ie .CSV import of bundle creation, for example); and to be fair- the transparency of the progress of new features that are being worked on is awesome. I'd rate this five stars based on the pricing and variety of apps. There is much progress that can be made within each feature; and I look forward to see what the time will do. I'm definitely onboard and keeping this app, for the multi-tool kit of a suite, nothing else to this date compares.

Tactical Sport | Outdoor
United States
Almost 2 years using the app
January 15, 2023

Overall a good App to use, some features are really useful like bundling of orders, video recording of customer screens, add to cart, stock scarcity, etc.

Mini Leaves
India
Almost 2 years using the app
April 15, 2021

I used this app for the majority of my website needs and go to other apps only if the needed feature isn't available here. Great app. Support can be kinda slow

Eternal Clear
United States
Almost 2 years using the app