Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

Edited June 2, 2021

Been using vitals for a month (only 5 out of their 40 apps so far). One control panel, all working together flawlessly, no theme code install necessary and amazing support (chat-based with instant fixes). I absolutely recommend them.

AVIUM JETS
Spain
5 months using the app
November 7, 2020

Awesome app with multiple services. But the most importat, they have an amazing 24/7 support. Great and very fast. I recomend it.

Sticky Vinilos
Spain
5 months using the app
February 13, 2021

The best app, all you need for your shopify store! Instead of 10 apps with 5$ month each, use vitals with 40+ app and a lower price!

Stail
Romania
5 months using the app
August 21, 2020

Great app. They have excellent customer service. I had a couple of issues and every time I received an email back in less than 24 hours.

Paws Concept
United States
5 months using the app
April 5, 2021

Full of very good level service. We all need this app. Very Very good. Try it and you'll be honestly satisfied.

Eluxomy
Italy
5 months using the app
March 4, 2023

Amazing customer service, even on a Saturday Magaly was able to help me with an app issue and fixed it within the hour. Thank you, highly recommended!

GustoNYC
United States
5 months using the app
November 22, 2022

Never seen, used or met a customer service team like the guys at Vitals. Wow! I'm floored at your service. They listen, are always willing to help, quick responses, you don't have to wait in chat for more than 5 seconds. They go above and beyond! And they are the most polite tech people i have ever encountered. I'm staying not just for the apps in one bundle because that's AWESOME too but these guys as well. Gary S., Shiela Ann P. YOU ARE BOTH AWESOME! I hope Vitals gives you a good bonus this year

Kate McEnroe New York
United States
5 months using the app
November 1, 2020

Best Shopify app! I love it. Support is amazingly friendly and fast! I am really impressed. Highly Recommended!

Lox and Lasso
United States
5 months using the app
January 19, 2021

I love this app so far. I have only just started using it, but I like the features and the support has been great. I recommend using this app.

Sporty Types
New Zealand
5 months using the app
September 5, 2020

Very powerful with a super cost/benefit ratio !! This is the ideal application to optimize your store with no need to install several costly applications. I defenetly recommend, especially thanks to the Client Support team which is very reactive and helpful

Softness of Season
France
5 months using the app