Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

Edited June 12, 2021

It has been worth the price to get so many features in a way that is so easy to implement. I am now using Vitals in multiple stores. The customer service is also super speedy. They have been patient with my dumb questions. And Vitals offers a lot of customization including the ability to customaize where an app is displayed without any code. I would recommend to anyone who wants to optimize their store and not play around with dozens of separate apps.

Monkey Bunks
Canada
5 months using the app
August 17, 2022

10/10 Support couldnt ask for better customer service! Fast, Responsive and Helpful! John Seth S was the best i could ask for!

Pet Aware
Australia
5 months using the app
Edited December 29, 2020

This app is great, the support is even greater, reached out to them they solved my issue within hours. Recommend you reach out to them when you need some tweak.

WarmlyHabitat
Singapore
5 months using the app
January 13, 2020

This app is great, so much functionality and great support! I would recommend this app to any Shopify user!

Baby Waves
Canada
5 months using the app
Vitals replied January 17, 2020

We will make sure that we'll keep the same level of kindness. Thank you very much.

January 7, 2021

best customer service ever! they fix anything for you straight away. everytime i have a problem they fix it right away out of the livechat.

the-butter-cup-boutique
Netherlands
5 months using the app
April 3, 2020

Insanely awesome app, I've been using it for a bit and the number of features is astounding and super worth the cost. Support is absolutely top notch -- overall would highly recommend!

Pantoun
United Kingdom
5 months using the app
Vitals replied May 4, 2020

Feedback like this is what makes us love what we do so much! Thank you!

December 31, 2021

Support was really fast. Gary helped me out and the app is working fine so far. So easy to do the setup and glad to know we have 24/7 support for any doubt we may have

Infinite Magma
United States
5 months using the app
January 24, 2022

This is a very useful app that has many functions,I really like this,I use this in all my shopify,very good

ventacorse
China
5 months using the app
March 16, 2021

Really great app with everything you need in 1 and the customer service is instant and exceptional!

Golden Gratitude
United States
5 months using the app
February 10, 2022

John Paul B. For presidents! Customer support - top-notch. The app has everything you need for your e-commerce store. Would be lovely to have more options for customizations, but I'm sure - they're on it!

enjoysleep™
Lithuania
5 months using the app