Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 2, 2021

I use this app for only a few days and I was very impressed, not only the content is very helpful but their service and support is excellent, there are 40 different programs here, no need to install any other app it is amazing

homareus
Israel
5 months using the app
November 11, 2021

App is awesome, definitely worth the price. Had a little issue with a pre-order app blocking upsells on Vitals and had a quick email correspondence with Costin, who solved it immediately. Five stars all around! :)

Orton
Slovenia
5 months using the app
April 2, 2023

I find it really very useful both for the features that this app contains and for the assistance, always available at any time of the day and solving any problem!!!!!!!!!!!

Nice-foot
Italy
5 months using the app
June 17, 2022

The Customer Support are very helpful even when i comes to Tasks that have nothing to do with the App, i can recommend Vitals for People who don´t want to have alot of Apps but All in one App to optimise the Store

Alvobutik
United Kingdom
5 months using the app
February 15, 2022

Customer support is top-notch! Many elements in the app that makes it worth the price. Had to have a custom code on my page and they did it within a few minutes. Awesome!

The White Tag
Singapore
5 months using the app
November 5, 2020

I truly cannot believe I only now got to know about the existence of VITALS! This is the only app you will ever need to successfully run your store.
From trust badges to a currency converter, sticky add to cart, and what not!
And to top it all, the support is instantaneous, much appreciated.

PainRelify
United Kingdom
5 months using the app
April 12, 2022

The customer service on this app is so quick and effective. They updated the colours on my pop ups instantly and to my specifications. Really good understanding and communication, fast and exactly what I wanted. I highly recommend!

BAREABILITY
Australia
5 months using the app
May 12, 2021

La Aplicación esta genial y bastante completa abarca lo necesario, esencial en el store, se integra perfectamente. Lo único que mejoraría seria el apartado de Upsells.

jardstores
Spain
5 months using the app
October 10, 2020

Very good app that I really recommend.
It contains a lot of tools that get the store attractive and smart. The support team is awesome : reactive and efficient. Dev. team has a planning to release new tools inside the app. There are email notifications to remind about some interesting tools I didn't discover yet.
It worth it !

Blossoming Home
Morocco
5 months using the app
Edited June 12, 2021

It has been worth the price to get so many features in a way that is so easy to implement. I am now using Vitals in multiple stores. The customer service is also super speedy. They have been patient with my dumb questions. And Vitals offers a lot of customization including the ability to customaize where an app is displayed without any code. I would recommend to anyone who wants to optimize their store and not play around with dozens of separate apps.

Monkey Bunks
Canada
5 months using the app