Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 4, 2022

Support team is very professional. Prompt answer. they help me to change the reviews place and other problems. the service is very quick

ICRAVES
United Kingdom
4 months using the app
July 28, 2020

This app is amazing, hands down amazing customer service got my issues resolved right before a product launch and honestly has everything you need. Great job guys!

My Handy House
Canada
4 months using the app
July 6, 2021

Great app, Great value, Amazing Support. Support goes above and beyond to help resolve the issues we have.

k9culture
Singapore
4 months using the app
February 7, 2023

This app is indispensable for a good store, the support team is super quick and knows exactly how to help, really recommend it and worth the price. Thanks Gary!

Torch G
Spain
4 months using the app
February 23, 2019

Great app! Plenty of useful options combined into 1 single app - very good value for money. Customer support is excellent. Highly recommend!

Lunlook
Australia
4 months using the app
July 27, 2022

This app is awesome! So many options within one app, and it's fantastic value for money. Also, just as importantly, the support service is 10/10. They are quick, patient and get any issues sorted asap. I dealt with Michael today, twice, and he was amazing. 10/10 :-)

Mount Kiwi
New Zealand
4 months using the app
December 4, 2020

Their customer service helped me with a different app. That doesn't happen. people usually tell you "thats not our app not our problem" essentially. Vitals went above and beyond with customer service ON TOP of an amazing app. Highly recommend to everybody.

Chisel Accessories
United States
4 months using the app
September 17, 2020

Amazing customer service! I wanted to change some styling and design stuff and they responded quickly and were able to fix it with no issue. Recommended !

UnwellWear
Canada
4 months using the app
August 17, 2022

Im relaunching my store and needed some help to relaunch it , the nice man helped clean up my store , i had toomuch ging on my store and i was looking for a simplier and cleaner look and more fresh . I am happy for the results and i love that i can add reviews to my page effortsly , helps me alot, i cant wait for my relaunch thank you!

Ivy Soul Erotics
United States
4 months using the app
October 3, 2020

The customer service is just amazing, Costin is great, even that my issue was not on vitals they helped me out.

PW Sneakers
Ecuador
4 months using the app