Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 4, 2020

This app is saving me so much money! Wow what else can I say from there. The customer service is by far some of the best I have ever experienced. They do not stop till I am 100% satisfied from every aspect! I highly recommend this app and all it’s features.

FetchlyCo
Australia
4 months using the app
Vitals replied May 4, 2020

Reading your fantastic feedback is what makes us love what we do here so much!

June 25, 2021

Wow, this All in One app is exactly what we needed! It is a must-have for our store and customer support is very helpful!

Decortiful
Canada
4 months using the app
Edited September 13, 2020

With this app I have been able to speed my store up by cutting the number of apps on my store in half improve my website experience and boost conversions. Not only that the customer service team is amazing very helpful and lightning-fast. Worth every penny

Clinical Sleep Solutions
United States
4 months using the app
Edited June 28, 2022

Since last week, I've been communicating with the plugin's customer service about whether the style of the [product bundle] display can be modified, and the customer service replied quickly that it can, and then contacted their technical team to modify it. It took some time in the middle of the modification, and the customer service will communicate with me in time about the latest modified style of the technical team and modify it according to my needs. All in all, the customer service team was very efficient, the communication process was pleasant, and the technology was able to meet my requirements. :)

inbuyy
China
4 months using the app
November 6, 2020

They provide 24/7 exceptionally good and prompt customer support! I am very satisfied with this app! It is worth every penny!

KitchenVivva
Hong Kong SAR
4 months using the app
January 13, 2023

Kliphord D. was very responsive. He helped me solved my problem very fast with the currency converter

Lions Cage
Romania
4 months using the app
August 28, 2021

Thank you John Seth and the vitals team for helping me and my clients with your professional support and experience. thank you for everything vitals team

Kitchensly
United Kingdom
4 months using the app
September 20, 2022

best value for money fast support one of the most cost effective apps i would 5\5 recommend this app to everyone doing ecommerce

SUNSETLY
Israel
4 months using the app
July 18, 2021

This app is amazing and customer service is super helpful. Reymond R. helped me out super quick and the app is sooo easy to use

Modern Desired
United States
4 months using the app
July 28, 2021

Absolutely love this! I had some questions about replacing the reviews and they responded so quickly and fixed it exactly the way I wanted. They also have tutorials on every topic, so that's very helpful. Definitely recommend this :)

Kjoetcards
Netherlands
4 months using the app