Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this comprehensive marketing and sales tool for its wide range of features including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and built-in analytics dashboard for data-driven decisions. Many commend its ability to enhance the customer shopping experience and its quick, helpful customer support. It's also noted for its affordability and effectiveness in improving store performance and conversion rates.

October 30, 2020

great app thank you -- customer support is great, very responsive, and looks like it makes websites faster

30 days using the app
January 28, 2020

thank you verry match your are a top-notch service
great patience with a good follow-up thank you

2 months using the app
Vitals replied January 28, 2020

We really appreciate your opinion. Thank you!

February 28, 2020

sto usando vitals da circa un mese mi trovo veramente benissimo, l'assistenza e sempre a disposizione per risolvere i tuoi problemi. Consiglio

2 months using the app
Vitals replied February 28, 2020

Thank you so much for your review!

July 24, 2020

Vitals is a really powerful app. My website speed is now faster after I switched most of my other apps to Vitals. Also, the support team is very helpful and responds quickly. Definitely recommended!!

Klaro Beauty
About 1 month using the app
November 3, 2020

I'll admit, I just loaded the app an hour ago but I love it already. Lot's of really cool functionalities. More than that, the customer service is OUTSTANDING. 10pm at night messing around with the settings and I could get somebody on live chat within a minute any time I needed. Love it!

Obisho Novelties
United States
29 days using the app
April 26, 2020

Awesome customer service, resolved my problem in few minutes. Recommend at least trying the free trial.

United Kingdom
About 2 months using the app
November 14, 2020

Super aplicación! Muy profesional y el soporte técnico las 24 horas era algo que al principio no creí pero es real y FUNCIONA EXCELENTE! adaptado a varios temas, posee un CHAT interactivo en la pagina de edición. A+

27 days using the app
July 11, 2020

I was recommended this app because it has basically everything you need to get started with e-commerce.

I love that there are over 40 apps all in one place as it makes it easy to manage everything from one place.

Customer service is fantastic and super quick, I wanted to edit the look of the bundle products and got a reply within 60 seconds and it was sorted in 2 minutes.

Just very happy with this app.
Cannot recommend this app enough.

Thank you for creating this!

My Beauty Yard
United Kingdom
About 1 month using the app
October 29, 2020

I like this app which is comprehensive and very useful. But to my surprise is that, their customer service is excellent !!!! I love their prompt reply which is very responsive and supportive. One of their CS, Costin, is friendly and helpful. I appreciate their work and recommend this app.

Hong Kong SAR
29 days using the app
October 28, 2019

The app works great, the support is super fast and efficient, I think it's the best app I've ever used so far, good job! Keep it up!

3 months using the app
Vitals replied November 1, 2019

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.