Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

December 23, 2021

Just installed the APP and checked tutorial to know how to set up. The support is very instant and helpful. Michael J. is patient and thoughtful by making easy example if there is too much to understand. We wish Vitals will help store to boost sales! Thank you! :)

Paper Shoot Spain
Spain
Over 1 year using the app
July 22, 2021

This app works really well, but the best of all is the customer support support, Costin C is a good professional.

WILDLIFE CAPS
Spain
Over 1 year using the app
September 5, 2022

Beaucoup de fonctionnalités, je recommande pour une boutique voulant centraliser au même endroit de nombreuses fonctions.

Shoppinea
France
Over 1 year using the app
October 30, 2020

We've recently implemented this app into our store. We were trying to cut down the number of apps that we were using on our store as they were making our store extremely slow and that's when we turned to Vitals. Since Implementing Vitals, we've now gotten rid of 6 other apps from our store and as we begin to use some more of the feature Vitals offers, this will most likely increase. We did have some minor error and bugs initially with some of the features which is why the app gets 4 stars right now but the support team at Vitals have been very quick to respond to our requests and have resolved everything in a timely manner. Overall, very impressed with Vitals and would highly recommend.

Creature Care
United Kingdom
Over 1 year using the app
Vitals replied November 5, 2020

Let us say that we truly appreciate your magnificent review and that we are tremendously happy that VITALS has brought so much value to your store and business.

We pride ourselves with our support efforts and hope that you are satisfied with the customizations done for your store :)

We will be here to offer assistance whenever you need it, 24/7 over email and Live Chat!

Edited February 14, 2022

Thanks, Team. Without your patiently guiding me on how to solve my problems. I should be taking the whole day to figure it out. thanks, pal ...

Ezclics
Singapore
Over 1 year using the app
March 16, 2022

This app is very good, the service is excellent! The only thing missing is the carrousel for the reviews! Overall very good

E-commerce Chile
Chile
Over 1 year using the app
Edited September 17, 2021

Good customer service by Michael J. , who is professional and responsible. Great Thanks!!! Bad customer service by Jed, who does not help me with my request, and close my live chat, and do not let me enter the chat anymore.

FRA'VITA
Hong Kong SAR
Over 1 year using the app
May 30, 2022

So far so good. Support is very quick. We are in early stages of trying it but so far we are happy with this app. Some small features we would like added and they add these requests to their suggestions list which is good they are taking feedback and looking to continually improve what they offer. Thanks from the team at cyclists.com

Cyclists.com
United Arab Emirates
About 1 year using the app
March 29, 2022

Worth it for the amount of apps available. Many options are missing but customer support is very fast and helpful.

Sweet Birth
France
About 1 year using the app
May 10, 2021

je valide et conseille avec tout ce qui est compris on arrive a mieux comprendre le fonctionnement de Vitals

La boutique de références des chats
Switzerland
11 months using the app