Vitals: Reviews, Bundles & 40+

There is not a segment I have tried in this app that has been functional from the first attempt other than the Upsell section to create a sale and the email feature to create the email to my customers notifying them of said sale. Todays waste of my time was my attempt to use the AI Social Media Post creator. I entered a prompt and it gave me two different posts to choose from. Perfect at this point! But after looking everywhere, it becomes apparent that it doesn't have any way to actually post it to Facebook. OK, annoying, but fine, I logged into Facebook, pulled up the Create Post, hopped back to Vitals only to discover that they also chose to not allow you to copy the post that I chose of the two presented so I could manually post it into Facebook and create the post. There is not just no button or easy copy feature visible, when you try to actually copy it it only shows you a link option, with no way to get the post off of the Vitals interface and into Facebook, which was supposed to be the entire purpose of me taking the time to use the AI social media post creator, and rendering it utterly useless! How many hoops should a seller be expected to jump through simply because the folks at Vitals decided in their infinite wisdom to not give a seller any way to even copy the generated text over to Facebook to ACTUALLY CREATE THE SOCIAL MEDIA POST! My time is valuable. So when companies like Vitals create insanely stupid and needless hurdles to my workflow, on a product I AM PAYING FOR, that wastes my time due to their incompetence, I just have no tolerance for it!

They seem to be tripping all over themselves to be able to list 1,000 different apps, widgets and AI interfaces that Vitals can accomplish, because Ill be the first to admit, looks crazy impressive, and if I could get anything to work correctly, this app would be worth every penny. However, when I run into things like today, and last week with the Page audit where it was unable to find several key elements that it said I didn't have on my page when I absolutely did, to the last email campaign where the Save feature was malfunctioned and i was unable to save my entire campaign that i had spent a couple of hours setting up. This has been yet another waste of my time as was my attempt waste of my time. And I tried to try get help from what is supposed to be the virtual assistant, where it couldn't figure out how to get it to work either, then to chat where i was told, "Yes having a copy button would certainly make it easier to work with" being the grand total of assistance I received, with zero awareness that this wasn't just an inconvenience, IT WAS UNUSEABLE. .So I'm reclaiming my time and my money and i'll walk away from a Shopify app that is essentially non-functional. I do NOT RECOMMEND VITALS. Looks like its going to be amazing, but it lacks such basic functionality in a huge chunk of their apps, making it useless.

Vitals has been exceptional for me. It helped me convert customers and made upgrading my business easy. They always answered my questions quickly within the hour or right away. The team at vital have been great to me and i recommend them to e commerce owners at all levels.

Truly lives up to the name. There are so many features in the app that we love, like the Back in Stock and Bundle features. I like that you can customize where you see alerts so you choose where messages pop up.

I do wish you could customize the widgets themselves a bit more, but most work just fine.

Customer service is also great!