ViVA Reviews ‑ Product Reviews , 28 avaliações
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I love this app!! Does what it says and I love how easy it is to import reviews. Easy to look up your existing products and import reviews.
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you for your kind words and thrilled that you had a great experience. It's always great to hear from our customers.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
For now, I must apologize for my first review and correct myself. I had an issue with my theme. The application works great and has met all my expectations. The support is very helpful and responds very quickly!
Hello, This is Ellis from The ViVA Reviews Support Team. Thank you so much for the kind words! We are always ready to provide support anytime you need it! :)
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Ellis
ViVA Reviews - Support Team
Great customer service. When my store had an issue, they were quick to collaborate and fix the issue.
Hello, This is Ellis from The ViVA Reviews Support Team. We always put our customer support issues as our highest priority! Thanks for taking the time to share your feedback and kind words about ViVA Reviews.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Ellis
ViVA Reviews - Support Team
I seriously just installed this app., and it was so easy your child can do it. I like the professional clean look; I like the easy and swift navigation. I believe it looks very professional. Try to sample it on your own. It is the only way to know if this app., is for you which I can tell you it most likely is.
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. We cannot thank you enough for taking the time to share your positive experience with us. We are grateful for your wonderful words.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
This app implements an annoying automatic block called "Sarm Reviews".
I cannot find a way to remove this
Ellis here from ViVA Reviews support. Really Sorry you are having an issue with our app. If there are any theme compatibility issues we are always ready to customize our app to work with ANY theme. I see you have reached out to us about this issue on one of our support channels, but did not respond to our offers for help.
Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can resolve any issues you are having. Look forward to hearing from you.
Ellis
ViVA Reviews Support
L'onglet des clients pour ecrire leurs avis est en anglais comment je peux faire pour que ça soit en français s'il vous plaît? Merci infiniment
Hi, Melanie here from the ViVA Reviews Customer Success Team. Thank you for your message regarding Language support. This capability is available in Left Menu > Settings > Language Settings. There you can customize every word used in the app!
We always welcome feedback and actively add features based on customer request. if you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Melanie
ViVA Reviews - Customer Success
Looks good and works well. I wanted to remove a review completely from a product and could not find the option to do this in the imported list, so had to delete the app to remove the review from my site, where do I find the option to remove a review? I've reinstalled the app and the review I wanted to remove is still listed as active.
Thank you for installing the app and for the nice words!
This is how you can remove a review. In the products list, Click [View] button. This will open up a page showing all the reviews for that product. on the left you will see a column labeled "status". Here you can toggle any review on or off allowing you to only keep the reviews you want.
Hope that helps!
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. We are truly honored to have earned your trust and loyalty. Please know that we're always here to provide you with the best service possible.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team