Recensioner (35)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 71 % av omdömena har 5 stjärnor
  • 17 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
27 augusti 2023

Horrible, even after uninstalling the app it continues to appear on my website, I do not recommend it.

Importados para você_1
Brasilien
Ungefär 24 timmar användning av appen
SELL THE TREND CORP. svarade 29 augusti 2023

Kelly here from ViVA Reviews. Really Sorry you had an issue with removing our app.

What you note is actually not an app uninstall issue, but related to browser caching. If you simply clear your cache, you will see that our widget will gone.

Any new visitors to your store will not see our app once uninstalled and what you are seeing is simply browser caching intended to speed up website loading.

Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can guide you on how to clear your cache if you are not familiar with the process. Look forward to hearing from you.

Kelly
ViVA Reviews Customer Success

20 december 2022

L'onglet des clients pour ecrire leurs avis est en anglais comment je peux faire pour que ça soit en français s'il vous plaît? Merci infiniment

disque Empire
Frankrike
Ungefär 2 timmar användning av appen
SELL THE TREND CORP. svarade 4 januari 2023

Hi, Melanie here from the ViVA Reviews Customer Success Team. Thank you for your message regarding Language support. This capability is available in Left Menu > Settings > Language Settings. There you can customize every word used in the app!

We always welcome feedback and actively add features based on customer request. if you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com

Regards,

Melanie
ViVA Reviews - Customer Success

3 augusti 2021

Looks good and works well. I wanted to remove a review completely from a product and could not find the option to do this in the imported list, so had to delete the app to remove the review from my site, where do I find the option to remove a review? I've reinstalled the app and the review I wanted to remove is still listed as active.

Chartill Online Store
Nya Zeeland
23 minuter användning av appen
SELL THE TREND CORP. svarade 3 augusti 2021

Thank you for installing the app and for the nice words!

This is how you can remove a review. In the products list, Click [View] button. This will open up a page showing all the reviews for that product. on the left you will see a column labeled "status". Here you can toggle any review on or off allowing you to only keep the reviews you want.

Hope that helps!

14 oktober 2024

Online Contraptions
USA
Ungefär 2 timmar användning av appen
SELL THE TREND CORP. svarade 16 oktober 2024

Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you for the 5 stars! We truly appreciate your support!

If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com

Regards,

Kelly
ViVA Reviews - Customer Success Team

9 april 2024

Électronique concept
Kanada
14 dagar användning av appen
SELL THE TREND CORP. svarade 15 april 2024

Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. We are truly honored to have earned your trust and loyalty. Please know that we're always here to provide you with the best service possible.

If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com

Regards,

Kelly
ViVA Reviews - Customer Success Team