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Super happy with this app and their customer support! I had to adjust a gap in my cart and they were very nice and helped me. I truely recommend it :)
Happy to see you happy. Thanks for recommending us. 🙌
I really appreciate that there is a 30 minute onboarding call with a person. It's refreshing to have a personal interaction when most apps it's hard to tell now days if you are talking to a human or a bot. I was able to get my questions answered and understand the app quickly as a result of the call.
We are delighted to hear that you found value in our 30-minute onboarding call! Personal interactions are essential, and we are glad we could provide a clear understanding of our app during our conversation.
If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
Best regards,
Great app, does exactly what it should.
Also great support team. Fast & responsive.
Highly recommended!
We're so glad to hear that you were able to get Volume Discounts app work with your theme! We're glad that everything was able to be sorted out so quickly and easily; please let us know if you need any other assistance in the future.
Thank you, and have a pleasant day!
1 STAR IS ONE STAR TOO MANY. DO NOT GO ANYWHERE NEAR THESE COWBOYS!!!! Unless of course you want to experience the same as I did:
Installed app. Followed instructions. App didn't appear. Mailed support. Support replied saying app was ok now. Checked. Ok it displays. Then I got an email saying they have deleted my Buy Now button from my product page because it was conflicting, and also removed the coupon box from my cart page! All of this was without my permission, they just did it. I told them it wasn't the best solution but I'd try it out, and they replied saying 'yes it's fine.' I had to change the 'Add to Cart' button to 'Buy Now' (which still functioned as an 'Add to Cart' button, so made the site look unprofessional)
A week or two later I decided to use Shopify discounts as it was easier, more reliable and didn't involve losing my 'Buy Now' button, so I emailed these cowboys to restore everything they had done before I deleted the app. I got up this morning to find they had not only RESTORED the app (giving anyone who bought an EXTRA discount!) but they told me AGAIN about the conflicts and basically said 'you're welcome everything is fine!!!' It gets better...
Next I emailed again giving them step-by-step instructions as to what to restore so I could delete the app. They got back quickly saying it was all sorted, so I checked. They had't restored the Buy Now button, they hadn't restored the Coupon box, but they did manage to remove the checkout button from the checkout page!!!! So as things stand now NOBODY CAN BUY ANYTHING FROM MY STORE!!!!!!!!!!!!! But hey they still emailed to tell me I was welcome!!!!!!!!!!
This is still unresolved. I can't make out if it's all one big practical joke or not?!!!!!! DO NOT TOUCH THESE IDIOTS THEY WILL RUIN YOUR STORE!!!!!!!!!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
DO NOT USE THIS APP if you need to translate your website.
We are Not able to use this app because it is not possible to translate it into several different languages.
We are even using Langify and it is not able to translate the app.
Shame since we like the app otherwise.
Hey there,
We are feeling out of sorts that you have faced difficulty translating apps into multiple languages. We will look into your concern and find work around what best we can do to help with the multi-language translations.
Thank you!
Amazing app. This app generates me about 40% on almost every store i have it installed. And it doesn't require any work to keep it going. Easy to setup too.
Thank you so much for sharing your experience with Volume & Tiered Discounts App.
Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you like our quick setup feature, and the team will be thrilled to hear your feedback!
A must have app,easy set up and great support,increased my conversions plenty,
100% recommended
Just started using, seems easy to navigate just like other Hulk Apps and looks like its going to work for me.
Thank you for your kind review. Our customer support team is always available if you ever need any help in your store.
Debo decir que hasta el momento ha sido buena mi experiencia con esta aplicación, cumple su objetivo. Sin embargo como critica constructiva seria mejorar la instalación de la aplicación en la plantilla que se este utilizando en shopify, tuve que ingresar al código de la plantillas con bastante cuidado al final tras realizar las pruebas funciono perfectamente. Pero quiero hacer ese alcance que es un poco difícil y no tan amigable la instalación me ayudo mucho el pequeño manual que tienen.
Saludos
This app helped me not only to generate double as much revenue, but the support team is also BOMBASTIC at their job!!! They help out super quickly, are always friendly and don't hesitate to adjust the app to my wishes. I couldn't be more content with their work ethic and of course the app itself.
5 stars definitely earned!
Congratulations! The team here at HulkApps is thrilled to hear such good feedback, and we’re proud to be one of the most powerful apps in the marketplace.
Thank you so much!