Hulk Bundles Quantity Breaks
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Did you know they charge more if you grow? No added service. If you pay for plus - you get to pay 4 times as much for the same exact app. Look elsewhere!
A frustrating mess from start to finish. Features work only when they feel like it, and support could only shrug and confirm the app is “acting strangely” with no remedy in sight. Their solution is to not use hulk apps with express checkout - as they are not compatible. Strongly recommend avoiding Hulk apps.
stay away from this app. the app is very buggy. work one minute, next minute it stops working. support is non responsive. they keep handing you off to someone else and the issue never gets fixed. not sure how they got so many high ratings, my experience with it has been horrible. as i write this review it has been three days with zero progress.
Thank you for sharing your feedback, and we're genuinely sorry to hear about your experience. We completely understand how frustrating it can be when an app doesn’t perform as expected, especially when support isn't as responsive as it should be.
We take your comments seriously and are committed to improving. We apologize for the inconvenience caused and would love the chance to make things right.
Again, thank you for bringing this to our attention, and we hope we can regain your trust moving forward.
Best regards,
Pretty dreadful support on this app. I wanted a really easy offer - add 4 pots of glitter and pay £10. After spending ages adding all variants and trying all different combinations of offers on the app and not getting it to work correctly, I reached out to support for this app. The response... "try changing the offer type, or try different options'. Brilliant - you mean carry on doing what I spent the past hour doing with no luck. Why don't you just blindfold me and hope I press the right buttons. After a while your 'support' just stopped replying. Dreadful
We're truly sorry to hear about the disappointment you've experienced. We're committed to resolving your concerns and ensuring a smoother experience with the app.
Please grant us the opportunity to share potential solutions with you. We'll be in touch to provide assistance and make sure your app experience improves.
Thank you for your understanding and patience!
A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.
We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward.
Thank you!
There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?
Hi there :-)
We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account.
Thank you for bringing this to our attention.
Should you have anything please feel free to write us back.
Regards,
Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.
The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.
I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.
I do not recommend this company or any of their apps.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Have a great day ahead!
Using the app for over 5 years, issues were normally resolved on first contact but we recently had an issue and I have reached out to support a few times but the issue is ongoing. Received an email from the director of the company, I replied to it and have yet to receive a response. Loyalty doesn’t mean much by the looks of it.
Thank you so much for keeping faith in us. We are more than happy to assist and provide the best we can.
Please feel free to write us back anytime if needed any assistance.
Regards,
No Support. Takes 48 hours to fix anything.
Customers are unable to use the volume discount along with other discounts.
Thank you for bringing this to our attention. We understand how important it is to apply both volume discounts and other promotions together, and we apologize for any inconvenience caused.
We’ve already reached out to you, as the app does support other discounts. Please kindly get in touch with us so we can assist you further and resolve the issue.
Thank you!
I have NEVER written a review on an app before. I am using Shopify since 2013. I've installed hundreds of applications since then. This is the first time an app completely crashed my website. Stay away from this app.
Hi there,
We apologize for the negative experience you had with our app, resulting in your website crashing. We take this feedback seriously and will investigate the issue further to prevent such occurrences in the future. If there's anything we can do to assist you or address the problem, please let us know.
Regards,