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Exceptional and prompt service when it's needed the most! The team provided outstanding assistance in modifying the theme's code to tailor the app precisely to my preferences. I wholeheartedly recommend Volume Discount for their flawless performance and top-notch support.
Hey there :-)
It's great to hear that you had such a positive experience with Volume Discount! Providing exceptional and prompt service is definitely a key ingredient for us, and it sounds like the team went above and beyond to ensure that your app was tailored to your exact preferences.
Thank you for taking the time to share your feedback. We are sure that it will be helpful for others who are looking for a reliable and trustworthy service provider.
Best,
Works as described. Initially there was a problem with installing the app but the developers were able to fix the issue within days.
Glad you are enjoying using our app.
Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you
Thank you for showing immense support. We are always there if you red any help in Shopify
1 STAR IS ONE STAR TOO MANY. DO NOT GO ANYWHERE NEAR THESE COWBOYS!!!! Unless of course you want to experience the same as I did:
Installed app. Followed instructions. App didn't appear. Mailed support. Support replied saying app was ok now. Checked. Ok it displays. Then I got an email saying they have deleted my Buy Now button from my product page because it was conflicting, and also removed the coupon box from my cart page! All of this was without my permission, they just did it. I told them it wasn't the best solution but I'd try it out, and they replied saying 'yes it's fine.' I had to change the 'Add to Cart' button to 'Buy Now' (which still functioned as an 'Add to Cart' button, so made the site look unprofessional)
A week or two later I decided to use Shopify discounts as it was easier, more reliable and didn't involve losing my 'Buy Now' button, so I emailed these cowboys to restore everything they had done before I deleted the app. I got up this morning to find they had not only RESTORED the app (giving anyone who bought an EXTRA discount!) but they told me AGAIN about the conflicts and basically said 'you're welcome everything is fine!!!' It gets better...
Next I emailed again giving them step-by-step instructions as to what to restore so I could delete the app. They got back quickly saying it was all sorted, so I checked. They had't restored the Buy Now button, they hadn't restored the Coupon box, but they did manage to remove the checkout button from the checkout page!!!! So as things stand now NOBODY CAN BUY ANYTHING FROM MY STORE!!!!!!!!!!!!! But hey they still emailed to tell me I was welcome!!!!!!!!!!
This is still unresolved. I can't make out if it's all one big practical joke or not?!!!!!! DO NOT TOUCH THESE IDIOTS THEY WILL RUIN YOUR STORE!!!!!!!!!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great App if you want to set different prices for product variants! Outstanding quick and helpful support!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image.
Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Great app. Was easy to use and set up so that made it really convenient. I am loving the look of it, really clean!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Enjoyed adding this app to our website. we are currently testing this app for our longterm use. Good thing is their customer support is trying their best to help out. UI presentation and menus needs updating though, makes me feel insecure if i did the right thing.
Thank you for you review. We work hard to meet expectations like yours, and we’re happy you noticed. We've been working on improving the UI and will roll out the update soon. Watch out for an update from us.
great app. enthusiastic supportThe support team members are very helpful. I really like there quick and effective response regarding any queries. They have made many changes as per our requirement for our store which is too helpful for us. I recommend the app !.................................................................
Hey :-)
Thank you for your kind words and support! We're thrilled to hear that you had a great experience with our app and that our support team was able to assist you effectively. We really appreciate your recommendation and look forward to serving you and your store in the future.
Best regards,
Application that leaves much to be desired, I had a problem with it and practically after a week I have not been given a motion. Customer service could honestly improve.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great customer service. Their customer service team and the development team really took care of my request and came with a solution.
Hi there :-)
Thank you so much for the review. We are glad to help you out.
Should you have any queries or concerns please feel to write us back.
Best regards,