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I use this app for several months and the service is great! Fast reply and every "problem" was solved quick!
Very good apps, I love their volume boost and product options apps. Greatly increases sales. Works with the new Shopify 2.0 also. They also get back to you very quick if you have any issues
Hi there, we truly appreciate your review, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Great service! I had an issue with app compatibility and my theme, support was responsive and had it fixed quickly.
Thank you so much for taking the time to leave us a 5-star review.
We've only had one issue with this app and that was quickly resolved. Other than that, we've had no issues. Highly recommend.
Hi there,
Thank you for your kind words. We value your input, so please make sure to check out our Roadmap on the app and leave your ideas for new features. We are going to make sure to implement them as soon as possible.
Amazing Customer Service
Hey :-)
We're very pleased to hear that you found our customer service amazing!
If you ever need assistance in the future, don't hesitate to reach out. We're here to help.
Installation is a breeze and the documentation is really helpful - unlike some apps! When I hit a bit of a snag I contacted customer service and they were really helpful and quick to respond. Highly recommend this app and the HulkCode team, in general.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Harpreet was able to help you out with getting Volume Discounts installed and stylized properly so that it wasn't interfering with your theme. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume Discounts, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Robust app with variety of options to configure our websites to our needs. It also allows custom JavaScript code that helps us customize even further. Support team is very responsive and quick to answer all questions and fix things in a timely manner. Thank you and please keep up the good work.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app, especially our custom JS feature.
You can reach out to our support team anytime- they're always willing to help however they can! :-)
Great app and great support service Really user friendly and easy to navigate around. Comes highly recommended.
Hi there :-)
We are contented to hear a candid review of our app and support services. It is really great to know that you have liked the app interface and design.
Please feel free to reach us back if needed any further assistance.
Best regards,
Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.
The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.
I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.
I do not recommend this company or any of their apps.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Have a great day ahead!
Very tricky to learn at first, but its been a lifesaver. The only thing I wish you could do was to allow multiple products to count for the quantity discount. Meaning if there was a discount for ordering 24 items and a client added 12 of one and 12 of a second item to their card it would give them the 24 discount on each item
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.