Rezensionen (1.225)
Anpassen
-
Nach Bewertung
Best app, the crew is very great and helpful, specialy Chirag, he make me custom within 24h
Thank you so much for your kind words! We're very happy to hear that you had a positive experience with our app and that our team, especially Chirag, could assist you promptly with your customization needs.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Just starting with this App. Very impressed with capabilities, but concerned would be challenging set up. Booked Set Up Call. Arijana, guided me thru all the set up and tested functionality. All working great. Now feel confident I can move forward with Offers, change Settings, etc. for my store. Also, very happy with Arijana's suggestions for small tweaks to improve my customers' overall shopping experience. Wow! So glad I scheduled the call. Very reasonable Pricing Plan. Also, great to know there will be continuing support.
Hey :-)
We're delighted to hear about your positive experience with the app setup! It's fantastic that Arijana guided you through the process and ensured everything is working smoothly. It's reassuring to know that you now feel confident to manage offers, change settings, and enhance your store's experience. Arijana's suggestions for improvements are indeed valuable. We're thrilled the set-up call exceeded your expectations. The reasonable pricing plan and ongoing support make it even better.
If you ever need further assistance, feel free to reach out. Best of luck with your store endeavors!
Warm regards
Great Support if you have any questions.
Thank you! We're always here to help. Just let us know if you have any questions or need assistance with anything.
Best regards,
A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.
We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward.
Thank you!
There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?
Hi there :-)
We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account.
Thank you for bringing this to our attention.
Should you have anything please feel free to write us back.
Regards,
Kenan was very helpfull, thank you for the help. Hopfully the app will be great too :)
You're welcome! We're glad Kenan was able to assist you. We're confident that you'll find the app to be a valuable addition.
If you have any further questions or need assistance, don't hesitate to reach out.
Best regards,
Ran into some trouble with Volume Pricing and Shopify discounts because they weren't playing nice with my Loyalty App. Couldn't get any of the Volume Pricing apps to work with it. After a ton of searching, stumbled upon Volumeboost, which lets you stack extra discounts right at the cart. It's been awesome, and their support is super quick.
Big shoutout to HulkApps for the assist!
Hi there :-)
We are glad to hear you found a solution with Volumeboost! We indeed have great support thank you for appreciating us.
If you have any more questions or need assistance, feel free to reach out. Cheers!
Las aplicaciones de Hulk son indispensables para una tienda en linea en funcionamiento. El servicio al cliente es inmediato!
¡Nos alegra mucho saber que encuentras las aplicaciones de Hulk tan indispensables para tu tienda en línea! Trabajamos arduamente para asegurarnos de que nuestros productos sean útiles y eficientes para nuestros usuarios. Y nos complace saber que nuestro servicio al cliente haya cumplido tus expectativas. Siempre estamos aquí para ayudarte en lo que necesites. ¡Gracias por tus amables palabras y por elegirnos como tu proveedor de soluciones para comercio electrónico!
Arijana Ibrovic the product support manager was fantastic in helping me out set up settings , best app service and creation on shopify
We're delighted to hear about your positive experience with Arijana Ibrovic, our Product Support Manager! Thank you for recognizing her outstanding assistance in setting up settings and creating the best app service on Shopify. We're committed to providing excellent support, and we're here for any further assistance you may need.
Feel free to reach out if you have any more questions or require additional help. Appreciate your feedback!
Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, then wanted a phone call to chat about it. Half a workday lost to it already, I ended up uninstalling the app.
Again- very nice people, and the functionality seems solid. Most people will probably have no issue at all. If you have the time to spend dialing in the style for a clean match to your theme it's probably a great solution. But, as nice as they are, they may have trouble if you want to hire them to integrate it into your theme.
Edit- Review changed from 3 to 1 star. I did my very best to be kind and give the developer the benefit of the doubt. They contacted me about this review and blamed me for not repeating to them the clear instructions I gave about integrating the design.
My theme has square button corners, their's have rounded, how many ways can I say they need to match when they keep sending it back unfinished, closing the ticket and declaring it finished?
I've never had a situation like this with an app developer before, hopefully you will have better luck with them than I did.
We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely regret any inconvenience caused. We value your input and will use it to improve our services. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We understand your time is valuable, and we are committed to enhancing our processes to better meet our users' expectations. Thank you for your understanding.