Hulk Volume Discount Bundles
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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He took the time to respond very politely. He kindly responded to the languages of different countries. Especially the customer support called Nisha was the best response.
Excelente aplicación muy completa y tienen tambien un excelente soporte, ayudan en todo lo que necesites
¡Gracias por tu excelente comentario! Nos alegra saber que nuestra aplicación es completa y que nuestro equipo de soporte ha sido de gran ayuda en todo lo que necesitabas. Si tienes más preguntas o necesitas asistencia adicional, no dudes en contactarnos.
¡Estamos aquí para ayudarte!
Great support. Was expecting to do some back and forth through email, but everything was quickly resolved over live chat. They (re)installed? after it didn't see to be working on a new setup. At the same time explain all the changes they made which was important to know due to conflicts. App also looks like it good backend coding. Impressed!
Hulk apps has excellent customer service, I love the product options app, and I hope this app is just as good.
Woow :-)
Thank you so much for trusting in us and we are glad to hear about the options app.
We hope you will love this app too and have a long way to go with us.
Cheers!
Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, then wanted a phone call to chat about it. Half a workday lost to it already, I ended up uninstalling the app.
Again- very nice people, and the functionality seems solid. Most people will probably have no issue at all. If you have the time to spend dialing in the style for a clean match to your theme it's probably a great solution. But, as nice as they are, they may have trouble if you want to hire them to integrate it into your theme.
Edit- Review changed from 3 to 1 star. I did my very best to be kind and give the developer the benefit of the doubt. They contacted me about this review and blamed me for not repeating to them the clear instructions I gave about integrating the design.
My theme has square button corners, their's have rounded, how many ways can I say they need to match when they keep sending it back unfinished, closing the ticket and declaring it finished?
I've never had a situation like this with an app developer before, hopefully you will have better luck with them than I did.
We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely regret any inconvenience caused. We value your input and will use it to improve our services. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We understand your time is valuable, and we are committed to enhancing our processes to better meet our users' expectations. Thank you for your understanding.
Top Service, Chat support kostenlos und in weniger Minuten
Genau wie beschrieben!
Alles was man wünscht!!
Hi dear customer,
Thank you so much for sharing the amazing experience you had with our team and app :)
We appreciate your kind words! Best wishes from the team :)
Amazing service! The technical support answers in a few minutes and they are very helpful. Great app. Would recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
your app isn't working on 14 days trial. The discounts are not reflecting on the store i will have to uninstall it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I installed and then uninstalled. However, now it has left some code in my site which is causing my prices to display errors.
Stay away unless you want to have issues in the future.
We have automated the process of installation, where we do not add our apps unique codes without your permissions. We apologize that we didn't prompt this earlier.
We insist you to try our app now, and to make your experience hassle-free this time, we will let our experts complete app installation for you. Our support is absolutely free!
Thank you.
Hatte ein kleines Problem mit der Einbettung in den Shop. Der Live-Support ist grandios und antwortet sehr schnell und hilfreich! Vielen Dank!
Hi there :-)
We're glad to hear that the live support was able to assist you with your embedding issue. We'll be sure to pass along your feedback and wish you continued success with your shop!
Best,