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The support team members are very helpful. I really like there quick and effective response regarding any queries. They have made many changes as per our requirement for our store which is too helpful for us. I recommend the app !
Hey :-)
We appreciate your feedback! Our support team is dedicated to providing quick and effective responses to address any queries you may have. We're glad that the changes made to your store have been helpful.
Thank you for recommending our app!
Best regards,
I would recommend it yet several months after it was set up, I noticed that the volume grid for the discount I created was no longer appearing on the product page. Customer support is very responsive. They resumed the discount but I had to ask them to fix the grid and they promptly corrected it.
Thank you for your recommendation, and we're glad to hear our customer support team was responsive and resolved the issue with your discount grid promptly. Your feedback is valuable to us, and we're committed to ensuring a seamless experience for our users. If you encounter any more issues or have further questions, please feel free to reach out.
Best,
高評価のポイント
①質問に対してのレスポンスが早い。
②他の同様のアプリに比べて、私のニーズに合っている。 課題
①すべてが英語なので、アプリを理解することに、時間がかかった。 アプリへの理解が進まなかったので、他のアプリも検討しました。
②小さなことにつまづき、時間がかかった。 操作マニュアルが必要と感じました。
Thank you so much for a wonderful review. And we are already working on the App translations to make the hassle-free utilization of the App.
Meanwhile, should you have any concerns or questions about the App, please do not hesitate to write us. We would be more than happy to help.
Regards,
Amazing support. Figured out my problems with no questions asked. Thanks to the team for getting my store where it needed to be
App does exactly what it says... Developers are super quick and helpfull. Sorted out a small issue I had within a couple of hours!
Thanks very much for taking the time to leave us a review! We're glad you're enjoying the app so far. Let us know if you face any issue, we're more than happy to help.
The basic free version was great. Then I wanted to have more features, so I decided to use Pro. The support team helped very fast to solve some issue with coding. The result is fantastic. Immediately I increased AOV. I highly recommend choosing this App.
Thank you for your awesome review. We do our best to provide you the best apps and support in the Shopify App Store.
Have a happy weekend!
Customer service is great! I highly recommend this app. I’ve had a few issues in the beginning but they fixed them with no hesitation. 5 star review. Install this app
Thanks for the kind words. We really appreciate it.
I am new to using this app and it is doing just what I need it to be doing. However, I had a problem with where the app was loading on the site and after reaching to HULK App they helped with the code and it is exactly where I want it. I am looking forward to the results.
Super easy to use! No problems getting up and running. Looking forward to adding more products using this app!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Amazing customer service- Sanjay is very responsive and knowledgable and helped me with my problems efficiently!
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service, particularly with Sanjay. We take great pride in our team's dedication to providing excellent service and solutions to our customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!