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Atendimento simplesmente perfeito! Fiquei encantada com a gentileza e resolutividade
Muito obrigada pelo seu feedback tão gentil! Fico feliz em saber que você ficou encantada com o atendimento e a resolução que oferecemos.
Se precisar de qualquer outra coisa ou tiver mais perguntas, não hesite em nos contactar. Estamos aqui para ajudar!
Atenciosamente,
Customer service is excellent!
Kemal: Thanks!
Hey there :-)
Thank you for the compliment! We're glad to hear that you're satisfied with our customer service specially, Kemal.
Should you have anything please feel free to reach us back.
Thank you!
Segmedina on chat is a real one! Thank you! Great support, great app.
Hey there :-)
That's great to hear! Segmedina must have come through for you. It's great when customer support makes a positive impact. Enjoy using the app!
And feel free to write us back if needed any assistance.
Best regards,
Great Support if you have any questions.
Thank you! We're always here to help. Just let us know if you have any questions or need assistance with anything.
Best regards,
Incredibly useful tool! Easy setup for collections or individual products. Integration was effortless and the Team was quickly available to answer all my setup questions making the process the smoothest app integration I have ever used. I highly recommend it for growing your business and increasing sales.
Thank you for the positive feedback! Glad to hear you found it easy to set up and that our team was helpful. We appreciate the recommendation for business growth and increased sales!
Regards,
Kenan was very helpfull, thank you for the help. Hopfully the app will be great too :)
You're welcome! We're glad Kenan was able to assist you. We're confident that you'll find the app to be a valuable addition.
If you have any further questions or need assistance, don't hesitate to reach out.
Best regards,
Will recommend. Its easy to use.
Thank you Deepa! :-)
Thank you so much for your positive feedback! We're thrilled to hear that you find our platform easy to use. We appreciate your recommendation and are delighted to have Deepa on our team.
If you have any further questions or suggestions, feel free to reach out.
Thanks again! :-)
I love this app, perfectly fit to our profile, easy to set up and the display options are clear. Very satisfied with customer service too, Deepa
were very helpful and solved my issue in couple of minutes.
Thank you for your kind words! We're happy to hear that our app meets your needs, and we appreciate your positive feedback on the ease of setup and clarity of display options. It's great to know that Deepa provided excellent customer service and quickly resolved your issue.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?
Hi there :-)
We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account.
Thank you for bringing this to our attention.
Should you have anything please feel free to write us back.
Regards,
A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.
We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward.
Thank you!