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Love the Hulk Apps team - they are always fantastic at helping out when things aren't working properly. The app can be a bit temperamental sometimes (not sure if that's a shopify problem or an app problem) but the Hulk Apps team are always super quick to help out and fix it if possible. Would recommend.
Thank you so much for your kind words! We’re happy to hear you love working with the Hulk Apps team. We always strive to provide quick and effective support, and it’s great to know we’re making a difference.
We appreciate your recommendation and will keep doing our best to improve the app experience!
Best regards,
Adis was very helpful in the install process and helping us overcome some of the tricky details within our styling of the website.
We would love to have the ability for a coupon to be issued on the cart page rather than the checkout page. For this reason, we potentially will have to build out this module internally but for now, this will work!
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we would love to see this discount input in checkout extensibility. That would help improve the customer experience.
It's fantastic to hear that Adis was able to assist you effectively during the installation process and with styling your website. Your feedback regarding the coupon issuance on the cart page is duly noted.
While we understand your current workaround, we'll certainly consider your suggestion for future enhancements to improve your experience even further.
If you have any other questions or need further assistance, please don't hesitate to reach out.
Great supports!
Thank you so much! We're glad we could help. Is there anything else you need assistance with, please feel free to reach us, we would be more than happy to help.
Best regards,
It would be great if volumen prices can be published in product grid (collection details) and not only in the product page.
Hey there :-)
Thank you for the suggestion! We'll explore adding volume prices to the product grid for a more user-friendly experience if we find any workaround.
Thank you!
The app works great! I had installed the "Simple" theme and it was flawless. But then I switched to "Debut" and I had problems getting the app to work. I contacted support and within a few days they had fixed everything. It works great now! For a free app they have a good service. Thanks guys!
Our app's unique codes can be applied to the selected theme only. In case you choose a different theme, the codes need to be replaced. If you're not comfortable with it, we insist you to contact our support team, we'll take care of the rest.
Thank you for reaching out with your issue, glad to assist you always!
A very good app and the installation support was excellent. Definitely made it easier to have pricing promotions on the website. I could not give 5 stars as I think it is missing something useful; the ability to set the text on a per promotion basis. For example, in one product category, you may want the product table to say Mix & Match, whilst on another Buy 3 etc. The ability to tailor the text per promo would make it 5 stars. That said very happy and would recommend.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thanks so much for your kind words about our product and support, and please let us know if you need anything else! We are always standing by to help. :)
Support was somewhat slow but part of this was due to festive season, would be nice if there was a disclaimer stating this. None the less the team did resolve the issue and glad it is now working.
We are usually known for our fast and capable agents. Please accept our sincerest apologies.
However, we are happy you are enjoying the app.
I used this app but it only shows a table on the product page and the discount doesn't apply at all. Tried contacting support but only after exchanging few email they were able to fix the issue. Now the app is working fine.
we are sorry that you uninstalled and that we couldn't help with the problem. Sometimes, themes are structured differently, and it's difficult for us to accomodate every single request. In most cases, it works just fine. If you still want our help, reach out once more and we'll try one more time to make it happen.
I use this app to allow me to discount products based on how many units a customer orders. The app works well and does just that. I am on the basic plan so the fact that I can get the features I need for Free is a great value. I use this app integrated with Hulk's Infinite Product Options to really customize my product page. Hulk's support team is very responsive and worked very hard to answer all of my questions and troubleshoot for me. I find them very helpful. I did notice a grammar error in how the discount is displayed at checkout, and I also did wish there was an option for me to customize the wording of the Discount Display Grid on the product page. But in general the app is going to work for my store and I am very happy with it.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're using multiple apps from HulkApps. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Thanks for sharing your feedback about Display Grid customization. We've flagged your this as an improvement to our Product Team. We'll definitely implement this and get in touch with you!
Let us know if I can help with anything else.
I am wholesaler and wanted to configure my retail shopify site with Volume discount so i can also sell wholesale. I tried Volume and Tiered Discounts Shopify app. Initially there were some issues but they were resolved very quickly by an excellent support team of HulkApps. I am pleased to manage my Wholesale and Retail customers using one version of website. Thank you Hulk Apps. Strongly recommend using this app if you are looking to offer Volume/Tiered discounts to your customer.
Thank you for such amazing words! We are happy to have you part of our family at Hulk.
Wish you all the luck for your Shopify store!