Remise sur Volume
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Great support support. Good communication and to the point. I got the help I needed quickly with a smile!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
RIDICULOUSLY simple! This is a must have. I have been wanting to look into an app like this and now wish I would not have waited. You shouldn't wait either - give these guys a chance
We are glad you had a great experience with our team. HulkApps is looking forward to supporting you and your business on this journey.
Support is fast and reliable. I'm giving it a 4 start because of some features I feel should be added to the program. Other than that service is excellent.
We are so grateful for your kind words. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thanks for sharing your feedback. We hope to make our app even better :)
I had to ask for help to remove a rogue line of code. They got it done within 24 hours. They are on the other side of the world from me. I let them know about in the late morning MDT and by the next morning it was done. Awesome!
That's the beauty of it my friend! Thank you for the great review! We're so happy to have you in our Hulk family.
Happy Selling!
The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.
Thank you for sharing your experience with the Volume Discount app. It's great to hear that the UX is amazing and contributing significantly to your sales. However, it's unfortunate to hear about the issues you've experienced with Google Analytics and Google Ads conversion data, as well as the Free Shipping Bar. It's important for app developers to ensure that their products work seamlessly with other apps and features, and I hope Volume Discount can take your feedback into consideration and work to improve these issues in the future.
Thank you!
I used this app to apply discounts on my store. It gives you a number of options of types of discount which gives you flexibility when trying to increase sale. I did have an issue on where my discount was applied on my store but the Volumeboost team sorted that out very quickly
Hey :-)
We are glad to help you out and happy to hear you have liked the App features and our support services.
Please do not hesitate to write us back if needed any further assistance.
Regards,
This is exactly the app I need. Just simple, fit my theme and reasonable price. Love their support as well, quick and enthusiastic
Erg blij met deze app! Mooie toevoeging aan mijn shop. Ook werd ik goed geholpen door Nisha van het support team toen ik er niet helemaal uit kwam.
Thank you for sharing your positive feedback about the app! We are delighted to hear that it is a nice addition to your shop and that you are happy with it. We are also glad to hear that our support team member, Nisha, was able to provide you with helpful assistance when you needed it. We take pride in providing excellent customer service and support, and we are pleased to know that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your support, and we hope you continue to enjoy using the app!
I have applied this app to my store for my discounts however when my customers go to check out on apple pay the discount removes itself. The discount however works for all other payment methods.
I have emailed Volume & Tiered Discounts numerous times and had nothing back - really sad as everything else about this app works perfectly and its easy to use
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
App is good. Just wish it had more options for the free version, like styles and colors. Still don't know what are the options in the paid version. Very good customer service. They helped me getting the app working just like I wanted.
Thanks so much for the kind words! We really appreciate the review. We can help you with minor styling changes for free if you like:) We have lots more to offer. You might want to take a look at our Knowledge Base to find out more: https://www.hulkapps.com/blogs/volume-tiered-discounts/key-features
Please let us know if we can help with anything else!