Remise sur Volume
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Ujwal resolved my issue with my cart not displaying the item properly :) they are a very nice and responsive team
Thank you for sharing your experience! We're so glad to hear that Ujwal was able to resolve your cart issue quickly. Our team is dedicated to providing responsive support, and it's great to know you had a positive interaction.
If you need any further assistance, feel free to reach out anytime!
Stop working most of the time.
We're sorry to hear you’re having trouble, and we see we reached out for more information but haven’t heard back yet. We want to help you get this resolved as quickly as possible. Please let us know how we can assist you further!
Thank you!
I began using this app, and after setting it up, I found that only the quantity I entered receives a discount. For instance, if I set 1 pc at $1 and 6 pcs at $3, when it reach 7 pcs, it defaults to the single price instead. The development team is aware of the problem, but the resolution is taking a very long. Since this is meant to be a volume discount app, the discounts aren’t applying correctly. I recommend waiting for them to fix this issue or considering a different volume discount app.
Hi there,
We are really sorry to hear about the issues you’re experiencing with the app. We understand how frustrating it must be, especially with the App feature not working as intended. We’re actively working on a resolution, and we appreciate your patience in the meantime. If you have any other concerns or suggestions, please let us know.
Thank you for your understanding!
Best,
One of the best apps out there and the support team is a super team which goes above and beyond from the expectations every time.
Hi there :-)
We're grateful that you're happy with the app and our support team. If there's anything else you need or any questions you have, please don't hesitate to reach out. We're here to help!
Best regards,
Great app and exceptional customer service. We needed help getting the app to function and display properly on our new website theme. Their support team was friendly and fast every step of the way!
Thank you for sharing your experience! We're thrilled to hear that you find our app great and that our customer service exceeded your expectations. It's wonderful to know that our support team could assist you promptly and effectively with integrating the app into your new website theme.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Works exactly as it says it does. But the support has been excellent, to the point of coding specifically to fix an issue we had. Top recommendation.
Thank you for your feedback! We're glad to hear that the app works as expected and that our support team went above and beyond to address your specific needs.
Your recommendation means a lot to us! If you have any more feedback or questions in the future, please don't hesitate to let us know.
Best,
volume boost lets me set up visually appealing bulk discounts and add extra useful info for the customer exactly where and how I want it. Very well thought out.
Hi there :-)
Thank you for your feedback! We're delighted to hear that Volume Boost has allowed you to create visually appealing bulk discounts and add useful information exactly where you need it. We've put a lot of thought into designing the app to be flexible and user-friendly, so it's great to know that it's working well for you.
If you have any more feedback or need further assistance, please feel free to let us know. We're here to help!
Great customer service, always there to assist us. And features work well for us.
We're delighted to hear that you're satisfied with both our customer service and the functionality of our features.
If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to help!
Quel enfer....
La dégressivité se desactive régulièrement. Lorsque je fais appel au support la réponse tarde à venir, puis en réparant le probleme ils en créent d'autres.....voila des mois que l'application me pose probleme. Il est grand temps de la supprimer de mon site car c'est notre image qui en patit.
We're really sorry to hear you’re having such a tough time. If you're considering removing the app, we completely understand—your site’s image is important. If there’s anything we can do to help you resolve these issues or assist with the removal, please let us know.
Best regards,
The application works correctly until you want to remove certain products from an offer.
You then find that the product names are truncated in the application and you can't identify them.
Technical support responds after 10 minutes, but has no solution.
Result: you have to go through 374 products, one by one, to identify those you want to eliminate from the offer... Incredibly, coded with feet!
We regret the inconvenience you encountered with the application. Thank you for the feedback on the selection of products the team will review it and find the best solution so the process can be made easy.
Meanwhile, if you have anything please feel free to reach us back.
Best,