Remise sur Volume
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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very fast support. They help us to install properly the apps in our existing template.
Great app, does exactly what I was looking for. The support was exceptional, quick and very friendly
The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.
Hi Sara,
Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up.
We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process.
We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small.
As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)
This app really help me to do tiered discounts for specific products! Best thing is that whenever I encountered any issues, the developers were quick to respond and jump in to fix it for me. Nisha was a big help and troublehooted in helping me update my app right away when I was unsure on how to do it. Thanks again, Nisha!
Your call is our duty and we will always be there to help you out with the issues you are experiencing.
All the time, every time, VolumeBoost - Volume Discount App satisfied me 100%. Never hesitate to purchase the app for your tiered price rules. It's convenient and reliable all the time. I 100% guarantee it.
Thank you so much for trusting us and sharing genuine feedback.
We are highly obliged to have you as our merchant.
Cheers!
App does exactly what is expected. Customer support (especially Deepa!) is also super helpful and prompt. Highly recommend!
Thank you so much!
Great app. Quick resolution when running into issues or questions. We've been using this for some time and have definitely seen an uptick in average order values as customers are now choosing to take advantage of our volume discounts. Would recommend to anyone who wants to offer automated bulk discounts or buy XX or more deals.
Thank you for the kind words and your awesome recommendation! We hope our apps help you grow. We’d love to continue providing great service to awesome merchants like you. Thanks again!
Amazing app! Allows clear view of what discounts are. Easy to use. Customer services team have been brilliant in helping to get it implemented on the site and also make some minor changes to the displays. UPDATE: Changed out template for our site and needed to reconfigure the app, team were great in getting it sorted very quickly, thanks guys!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
The app is simple, easy to use, and free!
What’s better was the customer service support! The background colour of the header of my discount table was not syncing properly with the app.
Contacted customer support and the issue was resolved, Heena from Hulkapps fixed a coding issue between my website theme and the app. Grateful for the help, and highly recommend the app!
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Heena was able to help you out with getting Volume Discounts installed and stylized properly so that it wasn't interfering with your theme codes. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!
Best of luck with your business! We look forward to seeing your continued success.
I use this app to help me increase my AOV. In just 2 short weeks I have increased my AOV over 10%. If you are looking for a sales boost with a simple click you must get this app.
Absolutely bang on! We are really grateful to have merchants like you use our app.