Remise sur Volume
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I am currently using the free version of this app. Recently i encounter some issues with the discount feature at the check out page. I contacted their help desk and their response was super fast. They replied within 2 hours and resolved my issue within a day. Even though i am only using the free version they still helped me with my problems. The staff was super friendly and knowledgeable as well. I would super recommend this app to fellow shopify users! Thank you so much hulk apps! My website is : https://www.naturesfinestsg.com/
Thank you for recommending us to other Shopify merchants! We would love to help anyone with any issues in Shopify.
Our Volume Discount app makes setting up quanity breaks very convenient & hassle-free, and if any of our merchants face any issue while doing so, our team goes above and beyond to resolve it.
And your awesome review is a testament of that! So thank you
Thanks for making this a free app, it increase my average order so much. Hope it will remain for free.
very fast support. They help us to install properly the apps in our existing template.
The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.
Hi Sara,
Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up.
We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process.
We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small.
As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)
Just started using the app. Seems rlly effecient for its purpose, with good and relevant features, the costumer service is definitely the strong-point, and is very quick with replies and help. I reccommend!
Thank you for sharing your positive experience! We're glad to hear that our app is efficient and has relevant features for your needs. We strive to provide excellent customer service and we're delighted that you found our support quick and helpful. We appreciate your recommendation! If you have any further feedback or need assistance, please don't hesitate to reach out.
Best regards,
This app provides basic quantity discounts and that part works well. However, an item which is not disclosed on their description page is this app does not work with Paypal Express Payment and other payment types from the Cart Page. It only provides proper discounts from the Checkout Page. If you offer Paypal Express Checkout or other Cart Page payments it won't calculate the discount for your customer. I found out the hard way. If they could fix this issue the app would be 4 stars. If they would update the app to allow different Discount Text per Offer versus one Discount Text to be used for all Offers this app would be 5 stars.
Feb 26, 2019 update: Just discovered that the Shopify Discount Code is also disabled if a customer buys any products that use the HulkApp volume discount. HulkApp didn't tell us this limitation up front. They now have a work around (supposedly) but you have to add more of their code where you believe you need it... Part of the beauty of Shopify is being able to build a website without having to know code. This HulkApp drags you into coding. Be aware... Dropped my rating to a 1 star with this new information.
I can tell that Support is trying to help but the solutions are often a bit cryptic for my skillset and involve editing code... Not where I wanted this to go.
Hi there,
We understand your frustration. This is a limitation with Shopify and we are trying to prioritize our roadmap to allow for this functionality. As with many apps, our app can only do so much that is available through Shopify. For the tens of thousands of customers that use it, they have been super happy with our app and we will continue to improve and add features.
Thank you.
I really like this app. It is doing a great job.
And the support team is very helpful.
Thank you Nisha.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume & Tiered Discounts, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Great app. Quick resolution when running into issues or questions. We've been using this for some time and have definitely seen an uptick in average order values as customers are now choosing to take advantage of our volume discounts. Would recommend to anyone who wants to offer automated bulk discounts or buy XX or more deals.
Thank you for the kind words and your awesome recommendation! We hope our apps help you grow. We’d love to continue providing great service to awesome merchants like you. Thanks again!
The app is simple, easy to use, and free!
What’s better was the customer service support! The background colour of the header of my discount table was not syncing properly with the app.
Contacted customer support and the issue was resolved, Heena from Hulkapps fixed a coding issue between my website theme and the app. Grateful for the help, and highly recommend the app!
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad Heena was able to help you out with getting Volume Discounts installed and stylized properly so that it wasn't interfering with your theme codes. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!
Best of luck with your business! We look forward to seeing your continued success.
I use this app to help me increase my AOV. In just 2 short weeks I have increased my AOV over 10%. If you are looking for a sales boost with a simple click you must get this app.
Absolutely bang on! We are really grateful to have merchants like you use our app.