Remise sur Volume

Remise sur Volume

Avis (1 259)

Note globale
4,6
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
30 septembre 2024

I began using this app, and after setting it up, I found that only the quantity I entered receives a discount. For instance, if I set 1 pc at $1 and 6 pcs at $3, when it reach 7 pcs, it defaults to the single price instead. The development team is aware of the problem, but the resolution is taking a very long. Since this is meant to be a volume discount app, the discounts aren’t applying correctly. I recommend waiting for them to fix this issue or considering a different volume discount app.

Waycap Retail
États-Unis
29 jours d’utilisation de l’application
8 avril 2024

A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.

Panier des Sens
France
21 jours d’utilisation de l’application
HulkApps.com a répondu 12 avril 2024

We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward.

Thank you!

17 mars 2024

There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?

OmySalon
États-Unis
13 jours d’utilisation de l’application
HulkApps.com a répondu 20 mars 2024

Hi there :-)

We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account.

Thank you for bringing this to our attention.

Should you have anything please feel free to write us back.

Regards,

24 avril 2024

Pretty dreadful support on this app. I wanted a really easy offer - add 4 pots of glitter and pay £10. After spending ages adding all variants and trying all different combinations of offers on the app and not getting it to work correctly, I reached out to support for this app. The response... "try changing the offer type, or try different options'. Brilliant - you mean carry on doing what I spent the past hour doing with no luck. Why don't you just blindfold me and hope I press the right buttons. After a while your 'support' just stopped replying. Dreadful

www.festivalglitter.co.uk
Royaume-Uni
38 minutes d’utilisation de l’application
HulkApps.com a répondu 30 avril 2024

We're truly sorry to hear about the disappointment you've experienced. We're committed to resolving your concerns and ensuring a smoother experience with the app.

Please grant us the opportunity to share potential solutions with you. We'll be in touch to provide assistance and make sure your app experience improves.

Thank you for your understanding and patience!

Modifié le 27 novembre 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Wink Diapers
États-Unis
Plus de 5 ans d’utilisation de l’application
HulkApps.com a répondu 21 novembre 2019

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average customer orders while using Volume Discounts!

6 juillet 2022

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Heavy Duty Tire
États-Unis
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 12 juillet 2022

Hi there,

We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so we can help you to get it checked and resolved.

Thank you!

31 mars 2021

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

3D Shape Engineering
États-Unis
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Modifié le 29 juillet 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
Canada
Presque 3 ans d’utilisation de l’application
HulkApps.com a répondu 1 novembre 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!

20 avril 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
États-Unis
Plus de 2 ans d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

25 juillet 2019

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
États-Unis
Environ 2 ans d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.