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I just added this Volume Boost , they have a convenience theme to help your customers buy more quantity . and the supporter really friendly as well.
Thanks for sharing your positive experience! We're glad to hear that you find our Volume Boost feature convenient for your customers to purchase in larger quantities. We also appreciate your kind words about our friendly support team.
If you have any more feedback or need further assistance, feel free to reach out.
Sehr gut !
der Service ist immer sofort da. Kein Warten....
Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind! Wir legen großen Wert darauf, dass unsere Kunden keine Wartezeiten erleben müssen und stets prompte Unterstützung erhalten. Sollten Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung. Vielen Dank für Ihr positives Feedback!
Wow, now I don't usually leave reviews but this time I had to! Sanjaysinh literally saved my business right now!!!! What an amazing customer service!! He literally went above and beyond to fix my issue one of the manager had previously said only a developer can fix!! The so called manager also said it will take the developer up to 2 days to fix the issue. I was of course so desperate for this app to work, I even went on fiver to find someone to fix the issue. The app stopped working after 1 day if installing, it had generated me so much sales in 1 day! however, it then stopped working for no reason, I decided to have a chat for the customer service and meant the wrong person who didn't have a clue about their job. I will come back to leave his name on here just Incase anyone else come across him. Only just decided to send another message and Sanjaysinh responded back to me and fixed my issues in less than 2 minutes!!!! Sanjaysinh, you are extremely amazing!! I can't thank you enough. This mean so much to me as I have already gotten a sale just now! God bless you and I hope whenever I need help, I come across you. You should be the manager and developer, all in now!! Thank you for resolving my issues in less than 2 minutes and putting a massive smile on my face!
Hey :-)
Thank you so much for believing in us. We are glad to hear your concern is fully addressed and brought a smile to your face. It really means a lot to us.
If you need any assistance please do not hesitate to write us back.
Best regards,
I had this app for less than a week. The servers have been down 3 times that I know of where the discounts were not showing. The last time it went down, It had disabled the checkout button so my customers could not order anything for hours resulting in loss income and sending them to my competitors. I do not recommend this app at all. I am so happy I did not send an email promoting the discounts this app does. That would have been a lot more angry customers that couldn't get the right pricing. I have enough of them right now that could not check out. If you install this app make sure you have a backup of your theme. You will need it when this app goes down.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Works great as expected and simple API integration makes it even better
Thanks
You're welcome! We're happy to hear that our API integration worked seamlessly for you and met your expectations.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority, and we're here to help with any questions or needs you may have.
Thanks for choosing our service!
I would highly recommend this app for its service and prompt support.
Hi there :-)
Thank you so much for your kind words! We truly appreciate your recommendation and are delighted to hear that you are satisfied with both the app's service and our prompt support.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Excellent customer support - very responsive and fixed some setup issues very quickly. The app itself works well, great way to implement tiered discounts.
Update:
The delay in the installation was due to being the app being free and having limited resources for a free app - fair enough. However, when installation occurred, they requested I remove the dynamic checkout button from product pages and they disabled the ajax cart (not on the live site) as the app doesn't work with those features. So many stores use an ajax cart - I think you should update your description to avoid wasting anyone's time. I have found a paid app with better support.
Hi there,
We apologize for the delay. You requested a FREE Support Installation and sometimes there is a queue and we try our best to get FREE Support Installation requests resolved as soon as possible. However, they are free and we only have limited resources like all other apps to provide free support.
We kindly request that you update your review. We'd love to get another chance as our app would be great for your business if it's not too late.
Thank you.
Bester Kundenservice ever. Wurde alles für mich kostenlos eingestellt und der Kundenchat ist auch mega hilfreich!
Hi there, our dear merchant :)
Wow, thank you for such kind words, we are so happy that we have met your expectations.
Should you need anything else, please reach out to us at any time :)
First Day using the app, and so far the support team has been very helpful!
Hi there :-)
That's awesome! Great to hear the support team is making your first day smooth. Enjoy using the app! 😊
Cheers!