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This tool make my cart totally down !!! As i made the mistake not to save my store since a week... ALL have been lost !!!
VERY BAD APP, BE CAREFULL ! (and save before trying if you are mad)
Hi there,
We are sorry about your issues. Our process lets you chose which theme and asks you to provide a backup of your theme as well. We are not sure if you manually did the installation and missed a step but we are happy to take a look and help do this for you free of charge.
Every theme is different and one main reason why we offer installation support to help customers who lack the skill and knowledge working with code and do it for them.
Thank you.
Won't work in the latest version of Safari 12.0.3, just bounces back and forth between store admin and HulkApps. Uninstalling.
Hi there,
We are investigating the issue and have found that it's only with an older Mac operating system. We are working on rectifying this issue this week. If you need any other help, please contact our Support team and we are happy to help. Thank you for notifying us on this issue.
App did not work at the beginning, the offer i created did not display at the cart. Seems like you need to contact the support to get it done.
Everything on the app was also translated very poorly.
We would like to express our sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general.
Thank you for reaching out to us and we expect you to give us a chance to help you out with your concerns.
Thank you!
Installed this and tried to get it working for quite awhile. Read through other reviews to finally find out that it doesn't work with Narrative.
Hi there,
Very sorry to hear your review. Our app works with every theme. There are cases like with Narrative that require some customization work. Our team is available for free to help get this resolved.
We hope you'll reconsider, give us a chance to prove our app's quality and join the 1000s of happy customers that have nothing but good things to say. We are continually trying to improve the app and what it can do and your feedback is always welcome.
Hope you'll revise or delete the review after following up on the above requests.
Thank you.
Slowed my website down significantly and discount did not work. Also blocked Paypal Express option from being displayed.
Hi there,
We aren't sure why the site slowed down as it shouldn't. If you still require help to rectify this situation, please reach out to us and we are happy to help free of charge.
Thank you.
I tried this app to try and get multiple % based discounts on my products. Doesn't work tested it multiple times.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
DOES NOT WORK. 5 STAR REVIEWS ARE FAKE. SUPPORT DO NOT UNDERSTAND YOU WHEN YOU ASK THEM TO HELP. DO NOT DOWNLOAD
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
My add to cart button doesn't work after i install this app and still not working
We will take less than 10 minutes to resolve this issue. There's one particular snippet which is missing from your store. Please get in touch with us, our team will do the needful.
Thank you
This app does not work at all. Nothing happens when i click submit or anywhere else. I just waisted half an hour :(
Sorry that you were experiencing issues. We are not sure of what issue you are facing and it could be related to improper installation. Contact our team and we'll help get it setup properly for you.
Dissapointing App that doesn't work. I tried a fake checkout and the price still the same. If there is zero, i would give it a zero
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.