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I paid for professional installation and only got a few emails about how it was set up but could never get it to work on my site and further communication came to a halt! I am too busy to mess around with poor customer service. I want my money back!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I used this app for make a quantity discount of a product. But it not show the offer table on the product page. Very disappointed.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
WOW!! This is by far the worst app I have ever seen on Shopify. I can't even comprehend how it is possible that I can't have a paypal button on my website in order for your app to work and on top of that I can't even have a buy it now button either and it doesn't work with a page builder which is obviously much more important since I build all my product pages there. It took several days to even get this thing to work on the checkout page cause it's something they have to do manually for whatever reason and you have to open a ticket plus create an account to even get help. I'm absolutely speechless how bad everything is on this app and the developers and customer service. The only good thing was the widget in itself but that's pretty much it. This is the first review I've ever left and I have been using Shopify and multiple apps for years. I thought first it was a joke haha and the support needs a revamp, plus having to open a ticket just to get some help for install is absolutely ridiculous. No clue how they are still in business. After uninstalling they send you an email of steps you have to go through to remove all different codes, because a bunch of them are still there even after automatic uninstall. Just be aware guys, stay away! Honestly they don't even deserve half a star!! RUN FOR THE HILLS!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I am beyond frustrated at this point!! I have been waiting 4 days for installation and still nothing, STOP giving me the run around, if you are not going to install it let me know for I can move on to another app. This is terrible customer support
Hi there,
We are really sorry for your frustration. Our app is free and we've had an influx of customers due to being featured and many customers requested help. We've since managed through the backlog of installation requests and can offer an installation in 48 hours for free. If you are still interested, please let us know.
Thank you.
Great app! easy to use and great support from the team.
Recommend!
It does what it's supposed to do but every step of the way something doesn't work and I have to go back to technical support and have them fix it. I'm deleting it and would not recommend until they iron out the kinks.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
cool app easy to use highly recommended to all dropshippers user friendly experience..................
Thank you. Our apps are known for their intuitive user experience and we are proud to deliver a memorable experience to you. Please reach out to us if you have any questions or need further support.
This is a great app and it has so much more functionality than others ive found similar. Unfortunately it did not meet my required need. But the support and service from hulk apps is top notch very responsive and go over and above to look after you I cant fault these awesome guys at all.
Honestly for the price you can't go wrong.
We are so grateful for your kind words. Thank you for showing your support and we look forward to seeing you again.
Relatively flexible, good responsiveness from the developers. Definitely a positive option for bulk discounts.
Thanks very much for taking the time to leave us a review; we're glad you're enjoying the app so far, and really appreciate the feedback about the flexibility our app provides in creating offers.
We're always looking for new ways to improve our apps, so your opinions are very valuable to us. Thanks again, and I really love your custom products!
Great app and great staff to work with. Got back to me right away with an issue and fixed it in less than 1 day.
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.