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리뷰 (1,273)

전체 평점
4.6
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2021년 3월 31일

Stopped working recently. It shows the discount in cart, but doesn't apply after checkout. I have had it installed for over a year now and it has stopped working in the past 1-2 months.

3D Shape Engineering
미국
앱 사용 기간 3년 초과
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2024년 7월 29일에 편집됨

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
캐나다
앱 사용 기간 거의 3년
답글 HulkApps.com개 2021년 11월 1일

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!

2020년 4월 20일

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
미국
앱 사용 기간 2년 초과
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 7월 25일

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
미국
앱 사용 기간 대략 2년
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022년 8월 1일에 편집됨

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises.
• Terrible customer service (and this issue escalated to their growth manager). • Do not use.

How to Operate Your Home
미국
앱 사용 기간 대략 2년
답글 HulkApps.com개 2022년 7월 28일

Hi there,

We really apologize for all the inconvenience that you have been facing with our application.

Please install the App back to your store and allow us the chance to resolve your all concerns.

Thank you!

2020년 3월 22일

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
영국
앱 사용 기간 1년 초과
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 8월 6일

I would give it zero if i could. It doesn't work. Support is non existent ......................................................

Pup Swagger
오스트레일리아
앱 사용 기간 1년 초과
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2019년 12월 28일

I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.

Violet Pumpkin
미국
앱 사용 기간 대략 1년
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022년 1월 11일

Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support

Promoplus
멕시코
앱 사용 기간 대략 1년
답글 HulkApps.com개 2022년 1월 20일

Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are genuinely sorry that you have been unhappy with our service.
HulkApps appreciates your feedback as it enables us continually improve the level of help we provide to our customers.
We hope that you will give us another chance.

2019년 7월 15일

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Art Store
파키스탄
앱 사용 기간 대략 1년
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.